gbrewing
Well-Known Member
I want to take a moment to share great customer service I received from an online home brewing store. I am not in any way affiliated with this company but feel they need to be recognized for their service.
I have purchased numerous items from morebeer.com over the course of the last several years. They have always provided quick shipping and I have had little interaction with the company other than their online store front.
Recently, I made a purchase and the item I received arrived defective. I sent them an email explaining the issue with the item and provided them with my purchase order information. My email was answered first thing in the morning with a note explaining they were going to immediately replace the item for me. The item was shipped out that day without any other questions asked.
This is great service! Thank you Morebeer.com. You will receive return business.
I have purchased numerous items from morebeer.com over the course of the last several years. They have always provided quick shipping and I have had little interaction with the company other than their online store front.
Recently, I made a purchase and the item I received arrived defective. I sent them an email explaining the issue with the item and provided them with my purchase order information. My email was answered first thing in the morning with a note explaining they were going to immediately replace the item for me. The item was shipped out that day without any other questions asked.
This is great service! Thank you Morebeer.com. You will receive return business.