r2eng
Well-Known Member
I got tired of storing my bottles in worn out cardboard boxes. I saw the CW Crate ad in BYO, so I decided to try them out.
Things didn't start out great, as the coupon code did not work. A quick e-mail to them was answered right away, saying it should work. They did say they would be sure to take the 5% off afterwards.
My order arrived 5 days later, but only had 2 of the 4 boxes I ordered, and not screws to assemble them.
Again, I e-mailed them and was quickly shipped the remaining boxes and all of the hardware.
The boxes themselves are nice! They are corrugated plastic, therefore waterproof. The are stiff at first, but once loaded with bottles and flexed they work well.
All-in-all, I am pleased with the outcome. I think these guys are new in the business of selling and shipping their product, and so things will undoubtedly improve with order accuracy. The great thing was their communication: e-mails were answered promptly and courteously.
Things didn't start out great, as the coupon code did not work. A quick e-mail to them was answered right away, saying it should work. They did say they would be sure to take the 5% off afterwards.
My order arrived 5 days later, but only had 2 of the 4 boxes I ordered, and not screws to assemble them.
Again, I e-mailed them and was quickly shipped the remaining boxes and all of the hardware.The boxes themselves are nice! They are corrugated plastic, therefore waterproof. The are stiff at first, but once loaded with bottles and flexed they work well.
All-in-all, I am pleased with the outcome. I think these guys are new in the business of selling and shipping their product, and so things will undoubtedly improve with order accuracy. The great thing was their communication: e-mails were answered promptly and courteously.
