Mutchinator
Member
Ok folks...here I am a month later and my situation is still not resolved! We appeared to have an agreement which essentially provided me with three new kegs and all new fittings; in addition to the Blichmann Hinged Thermometers, Lids, False Bottoms, etc...plus I was refunded back $450. In all - it appeared to be amicable although I was strongly requesting a full refund despite his attempts to tell me "...the kegs are fine..." and that one of his employees did the actual welding...
Since that time - I have received the partial refund a week or so ago; some of the fittings/ferrules have arrived - and now I am waiting for a bunch of the remaining ferrules, thermometers, lids, etc.
Bear in mind that it is now THREE months since I sent my payment for $1,300 to him - and since that time I have identified a pattern of setting false expectations, excuses, and (what I believe are) flat-out lies. Not to mention I won't hear from him for days despite my on-going attempts to reach him and explicitly layout what we both agreed upon...
Most recently I was told that I "...should have the kegs on Friday..." and the "...thermometers are going to be at his place on Monday..." But yet I was told (via email and on phone) that he had the Thermometers and lids almost two months ago. When I question this - I get no reply...
He asked that I do not expose him on HBT and I really do not want to do so...however, I also went back through some of his older posts and found that others have had challenges with him saying one thing and then another, setting false expectations, etc...(some would call this lying)...it turns out, although I may be having a more extreme example, that I am not alone.
This post is my final one - and I have contacted both Paypal and my credit card to dispute the charges and request a COMPLETE REFUND! Three months, $1,300 - nothing to show for it but a ton of headache and frustration. I am not one to lose my cool - but I am at my tipping point.
He has failed to reply to me since Monday - and I have asked him to confirm his intent of resolving this situation.
So - I am venting a bit, so my apologies....
This is serving as his last opportunity to make this right - refund me the remaining dollars and call this quits.
Since that time - I have received the partial refund a week or so ago; some of the fittings/ferrules have arrived - and now I am waiting for a bunch of the remaining ferrules, thermometers, lids, etc.
Bear in mind that it is now THREE months since I sent my payment for $1,300 to him - and since that time I have identified a pattern of setting false expectations, excuses, and (what I believe are) flat-out lies. Not to mention I won't hear from him for days despite my on-going attempts to reach him and explicitly layout what we both agreed upon...
Most recently I was told that I "...should have the kegs on Friday..." and the "...thermometers are going to be at his place on Monday..." But yet I was told (via email and on phone) that he had the Thermometers and lids almost two months ago. When I question this - I get no reply...
He asked that I do not expose him on HBT and I really do not want to do so...however, I also went back through some of his older posts and found that others have had challenges with him saying one thing and then another, setting false expectations, etc...(some would call this lying)...it turns out, although I may be having a more extreme example, that I am not alone.
This post is my final one - and I have contacted both Paypal and my credit card to dispute the charges and request a COMPLETE REFUND! Three months, $1,300 - nothing to show for it but a ton of headache and frustration. I am not one to lose my cool - but I am at my tipping point.
He has failed to reply to me since Monday - and I have asked him to confirm his intent of resolving this situation.
So - I am venting a bit, so my apologies....
This is serving as his last opportunity to make this right - refund me the remaining dollars and call this quits.
