thumbs up to austin homewbrew supply

[Rivenin]

Well, just wanted to give a thumbs up to them on this board.
i opened my first, out of i'm sure... many boxes of theirs. Everything was packed wonderfully, labeled nicely as well. great instructions with their kits and no complaints for them!
only complaint i have is from UPS, who got to portland 4 days before delivery and made it sit in the warehouse for the whole weekend... but that is on UPS and not them.

i ordered the magic hat #9 clone (i drank alot of it back when i lived in ohio) and their nut brown ale that is in the .25 cent beer section. Going to go to my LHBS and grab some hazelnut extract for it.

But just wanted to give some props and say thanks!

i missed the malt extract in the picture, but i'm sure ya'll can imagine plastic tubs of malty stuff

(i picked up some of their magic dust hop stuff, which should be interesting )

Thanks guys!

 

[DoctorDuvel]

i agree - their packaging and service is excellent! their website is a pleasure too

 

[rustbucket]

ups is terrible... especially if your residential... iv had my stuff sit in a warehouse for 3 days because it was not a two day delivery.... which ended up taking a week to get here.... then when it does it take them till 7pm to deliver it. sorry for my rant, i hate ups, i go USPS or fedex over UPS any day

 

[maxamuus]

AHS is great. Their website is very user friendly and their kits rock. Great product and great service. I spent WAYYY to much money there last year.

My only gripe is Forrest still hasn't given in to my t-shirt blackmail yet.... did i mention i once found a dead hippopotamus in one of my grain bags and AHS wouldn't do anything about it....

 

[WrongCoastBrewery]

Yeah, AHS is great. I got an aeration kit for Christmas but ended up trading it in and getting the oxygenation kit. Sent it back, called them to make up the difference, and then found out they didnt have all the parts to make it. I call the next day, at their request, to see how long the parts will take to get in. Come to find out, they had someone come in on a Sunday and make the oxygenation kit, which sent the next day. Their turnaround is pretty quick.

BTW, the missing part was the tubing. They dug it up apparently and got it together.

 

[sudsmcgee]

I recently placed my first order for grains and hops from them, and I was pleasantly surprised by how nicely everything was packaged.

 

[JasonInBTR]

Just to throw my support for AHS. Have ordered from them twice so far and have been very impressed with their service. Many orders to come.....

Jason

 

[user 21663]

Placed my first order with AHS yesterday. I bought a beer gun and some miscellaneous items for my next 3 recipes.

I've been searching around the different sites for the Beergun for a while, but what sold me was the listing on the website that shows exactly what additional items were needed to hook it up to my kegging system. The detailed diagram showing what the accessory packs have and where they attached sold me. Nothing sucks worse than getting some new equipment and then needing an extra part or two to get it to work.

Since the order was over $100, the free shipping put it right in line with everyone else.

 

[MSOE_HomeBrew]

AHS is amazing!! My first extract kit turned out horrible and no one on the forms could figure out my problem, then forrest steps send me a new kit for free! He said it was the sanitizer I was using so he sent me a 8lb sack of sanitizer along with the kit. I decided to let the age on the yeast in the primary so I haven't tried the kit yet but AHS has a customer for life right here!

 

[superjunior]

my wife ordered the beer gun from AHS for christmas and to my surprise they added a book of brew sheets (the little info sheets you stick on the fermentor) nice! no more sticky notes for me

 

[bcray]

I'll throw in my kudos as well. Love their selection and have always gotten super fast shipping from them.

You gotta love any organization with the slogan "brew your own damn beer"

 

[BendBrewer]

I just get gear from them and they are batting 100% with me so far.

 

[AggieChemDoc]

They need to get rid of the ****ing packing peanuts.

Other than that, love AHS.

 

[bcray]

They need to get rid of the ****ing packing peanuts.

Other than that, love AHS.

I think I remember someone from AHS coming on here and saying to just wash 'em down the drain as they will completely dissolve in water

 

[BoxofRain]

I like them a lot. My only complaint is that recently I tried to add onto an order that I placed over a weekend. I called first thing Monday morning. I was told it had already shipped. In reality it wasn't shipped until Tuesday night.

Otherwise, I love their website and prices. I'm a big fan of their wishlist as it's hard to keep tract of all the goodies I want to eventually buy.

 

[MisterGreen]

I think I remember someone from AHS coming on here and saying to just wash 'em down the drain as they will completely dissolve in water

Yeah, AHS uses those biodegradable ones. They simply dissolve in water.

 

[metaltim]

i started off with AHS for everything, but now with a keg supply store and LHBS near my work, it's often better to buy from them. specially, grains, i can buy 10 lbs. of grains for a batch, and not have to pay $8 shipping. I generally only use AHS for larger equipment purchases, since they blow my LHBS away on prices.

one thing I wish AHS had, BULK HOPS! Why do they still only sell in 1oz. packages, for $3 no less.. that's quite expensive.

 

[maxamuus]

They need to get rid of the ****ing packing peanuts.

Other than that, love AHS.

Do what i do. I put all the packing peanuts in a garbage bag and stop by the local mom and pop packing and shipping store and give them to them. They are happy to get them for free and recycle them by using them again.

Copy Right should send AHS a Christmas card as they/I keep them well stocked with packing peanuts.

 

[Sheldon]

AHS is my only source. Great selection, instructions and customer service

 

[Austinhomebrew]

i started off with AHS for everything, but now with a keg supply store and LHBS near my work, it's often better to buy from them. specially, grains, i can buy 10 lbs. of grains for a batch, and not have to pay $8 shipping. I generally only use AHS for larger equipment purchases, since they blow my LHBS away on prices.

one thing I wish AHS had, BULK HOPS! Why do they still only sell in 1oz. packages, for $3 no less.. that's quite expensive.

The hops are $1.99 an ounce. Not $3. I will look into bulk hops. What size?

 

[Hannable1975]

I love AHS.

Flat shipping , until you order $100 and then FREE - I treat them as my LHBS - and I'm halfway across the country!

( Seriously though - in my experiences they have always been A+ )

 

[Fish4666]

I had a received a broken hygrometer from them.... I sent them an email and they shipped a new one the same day. Customer service is almost dead in this country glad to see a company who still cares about their customers

 

[BaldManBrew]

9 days shipping for me, but when received package, everything looks nicely packaged, and in really good shape. Going to brew theirs on Friday, rather than a another one I bought at my LHBS. . First time using AHB.

 

[bovineblitz]

Only great experiences with AHS

 

[Turk10mm]

I too am a first time AHS buyer when I popped my cherry a month ago. My 3rd kit is arriving tomorrow. Being in Houston, I get my stuff the day after they ship, so 2-3 days turnaround is really nice. My only gripe is I have to pay sales tax and you out of staters don't. BAH.. When I bought my entire setup (essentially everything I needed including extra carboy and all the doodads I could think of) I almost went to another vendor because after tax the price was a little lower (read:a few bucks and I spared no expense) for shipping and no tax from the other site. I went with my gut to support a Texas company and now I'm glad I didn't screw up and order from someone else.

The packing job is stellar and shows superior attention to detail.

 

[PirateBrewer]

Thinking about getting their Ginger Hibiscus Saison kit and a few others from AHS so I'm glad to hear all the positive comments about them!

 

[godofcheese]

Thinking about getting their Ginger Hibiscus Saison kit and a few others from AHS so I'm glad to hear all the positive comments about them!

That is a very interesting beer. I made it with the french saison yeast and it turns out great.


Nothing but good things about AHS. They are good people and take care of their customers.

 

[AggieChemDoc]

I realize the peanuts are biodegradable, etc, but that doesn't stop them from getting all over everything every time I open the box. Now I have to scramble to keep them away from the 13 month old.

AHS, if you offered the more popular hops varietals by the pound (Say about $16-20/lb) I would buy a bunch.

 

[Countrysquire]

My complaint about AHS? Too damn many recipe kits to choose from!

Seriously, their customer service is absolutely first rate. I had a problem with one order and they went well above what was expected to make me happy. I just finished 5 gallons of their 1554 clone which was excellent. Have their English Bitter fermenting right now and will probably try the pecan porter next. In fact, I believe that I'll order that right now!

 

[Ernst-Haeckel]

I was pretty happy to find Horizon Hops at AHS a few weeks ago; that can be a tough one to find! I only needed an ounce, but ordered 5 since they had it!