New tapcooler... is this thing broken

[Spundit]

I just recieved a new tapcooler bottle filler. It seems to work ok. I see that the bottling wand is threaded at one end but it doesn't seem to screw into the tapcooler body securely. It just falls off. I am guessing this is not normal.

Any insights from those who have the tapcooler?

 

[micraftbeer]

If you're talking about the telescoping "straw" that you put down in the bottle, mine doesn't have threads. It just has a friction/press fit. Seems kinda loose sometimes, but it's never caused any issues for me.

 

[jdauria]

You have to push it in to it catches...should be the smaller tube going into the main body of it. Mine falls out occasionally but goes right back in.

 

[Spundit]

Thanks for the replies. The shop I bought it from has engaged with tapcooler. It sounds like the threaded filler tube is new. Older versions have the press fit tube. I am not yet sure if I am missing a piece or perhaps the tube I recieved is mismatched.

I am very happy with both the shop (Adventures in Homebrewing) and Tapcooler. They have been very responsive to my questions and I am pretty confident we will get it re-solved. Sounds like tapcooler will be sending out a replacement.