brauhausjoe
Well-Known Member
I use Paypal!
I dont see PayPal as a Payment Option on their site. (I just looked). I was also hit.
I use Paypal!
I think he wants to know which of two mutually exclusive statements he received from Austin Homebrew Supply representatives was a lie. That seems fair to me. Austin Homebrew Supply employees had the option of only making true statements (and alternately declining to make statements they didn't want to make), they didn't take it.
I think he wants to know which of two mutually exclusive statements he received from Austin Homebrew Supply representatives was a lie. That seems fair to me. Austin Homebrew Supply employees had the option of only making true statements (and alternately declining to make statements they didn't want to make), they didn't take it.
I dont see PayPal as a Payment Option on their site. (I just looked). I was also hit.
No
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Then please respect the fact that some of us still want answers from AHB about their conflicting statements. Just because you feel satisfied with how this has been handled so far doesn't make it so for the rest of us.
Thank you.
Then be content to wait, everyones feelings have been more than explained. Posting the same tired info ad nauseam won't get answers any faster.
That's assuming Forrest even cares to explain things, I could care less. There was a breach, he's fixing it, end of story for me.
_
So if you crash your Ford truck into a tree, it's Ford's fault?
That is an utterly ridiculous comment.
Again, I e-mailed them on the evening of 2/7 and heard back right away saying they were concerned and were looking into it.
They didn't email anyone until this thread was made.
Nope. My bank kicks ass.
Lucky you!!!
Fair enough.....
I'll continue to enjoy my free shipping on $100+ orders, great service, and excellent products.
Good luck with that!
That's your choice....but I'll still choose to do business with AHS.
I think you don't know the difference between the terms "fault" and "responsibility"...
Obviously, you have access to information that the rest of us do not.. possibly even Forrest doesn't.. Care to spill the beans as to how you can make this statement with such certainty and authority?
Ultimately, AHS will share in the 'responsibility' (read cost) regardless of who is at 'fault'.. But that should not be confused with being at 'fault'.. By assigning 'fault' you are declaring that he did something wrong that directly caused the problem..
You can not possibly 'know' that!
"FAULT" lies directly at the feet of the low life jackass criminal(s) who stole the money...
If Forrest wants to man up and respond to the evidence that they have lied to us about storing credit card data then that's fine.
So what if he does?
Ever shop at WalMart? How about Lowes?
Try this, go buy something from either of those two and then go back the next day to return it.
I bet they don't ask for the card or CC number to credit the return to your account. You gonna boycott them too?
This is an example of the ongoing mockery that I'm talking about. The AHB fan club wants everyone to be content, to shut up, to stop criticizing their personal hero Forrest. But then they turn around and drop snide comments like this one.
If Forrest wants to man up and respond to the evidence that they have lied to us about storing credit card data then that's fine. Otherwise, I'm done with AHB and I'm done with this thread.
Cheers.
So what if he does?
Ever shop at WalMart? How about Lowes?
Try this, go buy something from either of those two and then go back the next day to return it.
I bet they don't ask for the card or CC number to credit the return to your account. You gonna boycott them too?
I was attacked before I purchased premium membership.
my membership was not paid for with the card that was compromised.
Prior to having my card stolen as a result of buying from AHS I have never had my information compromised and have been making online purchases since early 2000. I am also a member of various hobby message boards and I have never seen anything remotely close to what has happened here. I have never witnessed more than one person having their card compromised from the same location. Certainly not the hundreds we see here.
Not laying blame just stating the facts. The degree of this issue is not normal or a byproduct of the freedom to purchase online with a card. It is an unusual level of compromise affecting an unusual amount of connected people.
Capital One must be wise to this. They mailed me a letter stating my information had been compromised via a 3rd party but wouldn't say who.
They canceled my account and issued me a new card even though i had no fraudulent charges and my last order with AHS was in December before this all started. Guess they are playing it safe.
My wife just got a new card with new numbers yesterday and she most definitely did not shop at AHS. I think a major processor got hacked.
I realize credit card fraud is common. There is a group here seemingly trivializing this incident comparing it to waiters stealing numbers. I am just stating that this incident is much more significant in number of affected people and degree of compromise comparatively speaking. I am sure there are bigger hacks in history but this incident is not run of the mill in my experience as a credit card user and forum member. If it was truly the processor that was hacked, that is extremely noteworthy and hard to believe the news hasn't covered that issue since numerous other businesses would be affected. I imagine it is also a pretty technologically advanced thing to accomplish. Much more so than installing some script kiddie malware on a terminal.its really not as uncommon as you think. remember the tjmaxx card fiasco? millions of numbers taken from their systems, stop&shop had card swipers on some of their checkout terminals at one point, affected everyone who shopped there. if anything things that card stealing is typically an isolated incident, they are misinformed. for efficiency sake, it is far better to steal thousands or millions of numbers than one at a time.
I realize credit card fraud is common. There is a group here seemingly trivializing this incident comparing it to waiters stealing numbers. I am just stating that this incident is much more significant in number of affected people and degree of compromise comparatively speaking. I am sure there are bigger hacks in history but this incident is not run of the mill in my experience as a credit card user and forum member. If it was truly the processor that was hacked that is extremely noteworthy and hard to believe the news hasn't covered that issue since numerous other businesses would be affected.
I realize credit card fraud is common. There is a group here seemingly trivializing this incident comparing it to waiters stealing numbers. I am just stating that this incident is much more significant in number of affected people and degree of compromise comparatively speaking. I am sure there are bigger hacks in history but this incident is not run of the mill in my experience as a credit card user and forum member. If it was truly the processor that was hacked, that is extremely noteworthy and hard to believe the news hasn't covered that issue since numerous other businesses would be affected. I imagine it is also a pretty technologically advanced thing to accomplish. Much more so than installing some script kiddie malware on a terminal.
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