OK, so I hit up Trueburger in Oakland (Broadway) about a week and a half ago (thanks for the recommendation
Oaklandtraders). Pictures to follow.
Here are my thoughts...
The meat is about as good as it gets. I ordered a double cheese which I think is a must as the patty solo would be a little thin, even for a casual joint. They are flawless, even over-salted, but I liked them that way. And a perfect pink - 10/10
Toppings/sauce, they were alright. The unlimited free pickle chips help a ton as I would hate to miss a bite without one in it. The lettuce and tomato are nothing special and I recommend holding all sauce and putting your own on as you see fit. I wish there were more options for toppings and more lettuce but no biggie. Tomato should be better since we are in the heart/tail end of the season - 9/10
Bun was meh. I don't know where they are sourcing their buns, but they are not making them in house. And they are poorly cut, the bottom being way too thin compared to the top and getting soggy/deteriorating too quickly for a double patty burger. Not sure what to say about this. It was a nice touch searing the top of the bun so I give them an extra point for that - 8/10
Fries/sides I didn't get, but their fries were quoted as hand cut / handmade at one point but I know that not to be true any longer as I saw the same Lamb Weston boxes of frozen fries we use at our chain coming in by the handtruck load right during the heart of lunch time (12:30pm). And they call themselves "TRUEBURGER"...ha...guess they don't profess to have "TRUEFRIES" along with their burgers. Dumb dumb dumb and poorly executed - 6/10
Other sides (shakes, slaw, etc) I didn't try. I will try a shake next time but it is pretty sad that they once upon a time listed salads, chili dogs, etc and now they do not offer any of these. I'll go with an incomplete - N/A
Overall Burger - 8.5/10
Overall Restaurant - 7.5/10 (restaurant staff is a little smug and they don't seem to friendly or helpful. Might just be an Oakland thing, but with only a couple spots they should try harder regardless of how busy they are. The owners are probably out of town but they should keep improving this concept, not letting it rest on really basic successes.)