I'm not on FB. Honestly, the fact that the bullet community seems to be centered there goes solidly in the negative column for me. I don't see a lot of good conversation about the bullet outside of there, but a monoculture of people who roast on the bullet (while useful to current owners) isn't likely to provide the kind of balanced discussion I'm looking for right now anyway. I saw that there is an aillio forum as well, have you joined that? Is there much useful discussion/information there?
I am really considering the bullet though. It checks a lot of boxes for a roaster for me, and the super small batches aren't a deal breaker, just a consideration. It seems to me that any roaster is going to have a sweet spot and a range for batch size, I'm just trying to get an idea if the sweet spot and range of the bullet is a good match for me.
If I got an email notification from SM right now that they were in stock, I'd give myself 50% odds of ordering before they sell out. There's also another roaster for sale locally that is awfully tempting, if the seller decides that they're a little flexible on price, I could easily go in that direction instead, and even if they stay firm I may go for it. It's a rough life for my bank account these days...
I think you'd have to see the conversation on Facebook to judge it appropriately. The majority of users are serious hobby roasters or small commercial roasters - all of whom have good input on the roaster, troubleshooting, optimizing, etc.
There's not a whole lot of discussion on other forums but something to keep in mind is, the roaster is still very young. I happened to get one in the second public offering on SM not quite a year ago, and mine is serial number 1,200 ish if I remember right. Point is, it's still a small scale company and not a ton of people that have them yet. In the last year they have greatly ramped up production but obviously they still can't keep up with the demand.
There are some forums but from what I've seen most discussion takes place on fb. There's a good website though called Coffee Navigated where the author has documented a TON of info on the Bullet, along with the input of the first adopters. You might want to check that out.
Personally I think the roaster is underpriced pretty significantly. Especially to get it through SM with no import taxes, no sales tax, 8lbs of greens, and $15 shipping. I like it because it's portable, efficient, safe, and roasts coffee as good as anything I've ever tasted at top shops like Intelli, Blue Bottle, etc etc. It's just different than a Mill City roaster, which is different than Sonofresco, which is different than a Diedrich, etc.
Hope that helps. You may be interested in creating a faux fb page just to view the Bullet group and discussion.