NervousDad
BFM
I ordered a heating element and 'hot pod' on July 23rd. It shipped the next day. I had it by July 27th. In my kettle now. Works great. I'll order from them again.
That's Brew hardware (also a great site)
I ordered a heating element and 'hot pod' on July 23rd. It shipped the next day. I had it by July 27th. In my kettle now. Works great. I'll order from them again.
I don't expect things to ship next day unless I pay for it.
I just normally wait until the 2nd day before I get wiggly. At least for vendors like this.Why not? How long should a vendor sit on your order before they decide to get around to shipping it to you?
I understand paying extra for a faster method of shipping, but the shipment should go out the door of the store itself that day or the very next day, regardless of whether it's going to take 3 or 5 days to get to me. Anything less is unacceptable.
That's Brew hardware (also a great site)
I am torn because the items I have received are of good quality but I question if I will get them or not. Something is going on and folks need to be aware of the possible risk involved with ordering from them.
This is one thing I noticed from their site
I went on usps website and waived the signature requirement because it was an extra 9 dollars or so for them to keep it at the post office.
SIGNATURE REQUIRED POLICY:
Orders with a pre-shipping value of $150 or more will ship with signature required, regardless of shipping method. When shipping to addresses with apartment numbers, the threshold is lowered to $100 due to higher likelihood of package thefts. We understand that this often causes inconvenience when you cannot be home to accept packages. Please consider shipping to your place of business or a neighbor's house if that works out better. Why would we make your life harder? When a box is dropped on a porch and later stolen, the customer expects the shipper (us) to take accountability and reship the order. That's a direct loss for us and it's not something we can absorb and still keep prices as low as possible.
Why do people not pick up the phone? Just call them and you'll get an immediate answer.
Anybody heard from them lately? Placed an order a month ago and nothing... Not responding to emails. I used PayPal and will have to get my $$$ back if I don't hear from them
Not good enough. I want door to door delivery, same day, free of charge.
Bobby_M - my apologizes and no offense taken. But I did order from you and receive my shipment quickly. I recommend you. I remember seeing somewhere about a guy complaining about shipping and it was at the post office all along, so I mentioned about the signature requirement.
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