SPLASTiK
Well-Known Member
Got my bottles but they sent me regular labels, not prepaid.
Ok...... so maybe it was a simple mistake on one of our parts (mine or Ward's). I'll make sure to get the prepaid label next time. I certainly didn't mind paying for the S/H - I still think it is a good deal. I am glad to hear that they really do include the s/h with the cost - it makes it even more of a bargin. It is kind of unusual to find a company that will offer a service, provide the results to a general consumer and not require payment upfront.
Now If I can just get my results, I'll have something much better to do than continuously checking HBT.
Thanks again Henry,
jason
Got my bottles but they sent me regular labels, not prepaid.
My two bottles came in a white envelope, with a shipping label, no return box.
No biggy, it seems to vary though. I checked and my shipping order and confirmation e-mail all showed that I did order the box.
We have supplies available; however they are based on large quantities being shipped at one time. Thus we are requesting that you help us hold down the costs by using your
own container(s).
Bobby_M said:I just sent them an email about an hour ago suggesting that they offer a brewery water test with only the ions we need, plus chlorine/chloramine.
I don't know if anyone else has noticed, but now they have a specific form and set of directions for home brewers. At http://www.wardlab.com/ under About Us then General Information, they have a link to a pdf:
http://www.wardlab.com/samplingsheets/wsis.pdf
where it states
I assume that they would prefer we pay our own shipping as well. They do say that disposable plastic water bottles work good though, so the packaging isn't a big deal (and shipping wont' be too high either). I suppose you can still request the sampling supplies and shipping label as it doesn't explicitly say you can't, but it would probably be frowned upon.
This looks like a good place for me to remind people that Ward Labs reports list sulfate "as Sulfur", not "as Sulfate" which is what all the popular spreadsheets expect. Multiply the Ward Labs value by 3.