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Help for a kegerator newbie

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Yes, I've tried totally disconnecting the keg and the problem persists. I have also tried closing the screw and the pressure does go up although very slightly.

I'm not sure what you are referring to embossed on the back of the regulator. Here's the back:



image-206825605.jpg
 
Sounds to me like that regulator's bad too. I don't think this has anything to do with the tank. You can bring it into a shop so they can verify this, but my guess is they'll need to send you another regulator :(
 
Update: today I took both regulators and the tank to the local Airgas shop. They were extremely nice and helpful. Long story short, the guy took both apart and confirmed they are both bad regulators. There is a needle inside the main housing that the guy said would normally be made much more sturdy. These regulators have the needle epoxied in and therefore was not totally level resulting in an internal leak. He fiddled with it some and got it to work... Kinda sorta. I ended up buying a higher quality regulator from the shop just to ensure reliability. I still plan to contact the manufacturer to get satisfaction, but I guess kegerator regulators and generally crap. Once the new regulator was installed, everything worked perfectly. Thanks to all who provided advice!
 
You're had a pretty significant stroke of bad luck here with 2 bum regulators in a row, but don't let that discourage you from kegging! It really is a lot of fun. That welding shop sounds like a good place to support. I got a Taprite regulator from the start, but it was just because that's what came with my kit. I'm glad I didn't get a cheaper one!
 
Thanks Zach! Another footnote to this saga: the sixtel of Avery IPA I bought to christen the kegerator now tastes like a keg from a college party on Saturday that sat out in the sun half floating on melted ice water until Monday then re-chilled. This despite untapping and keeping refrigerated. Lesson learned on bargain hunting on kegerators.
 
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