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you might add some dry yeast to help out sounds like your yeast might have some viability issues. this could create issues reaching FG. you might wanna make a starter in the future.
 
I received morebeer yeast that was 5 months old when I got it. 2 packs at full price. just say no to morebeer liquid yeasts

The few issues I've had with MB they've made it right. If that yeast didn't work well I'd bring it up to them and they'd probably be willing to do something. Unfortunately I hate my one close LHBS so I order most of my stuff online. AIH is another place I like that has really good customer service, although I've never ordered liquid yeast from them. I like supporting the independent ones over Northernbrewer/Midwest if I can help it.
 
The few issues I've had with MB they've made it right. If that yeast didn't work well I'd bring it up to them and they'd probably be willing to do something. Unfortunately I hate my one close LHBS so I order most of my stuff online. AIH is another place I like that has really good customer service, although I've never ordered liquid yeast from them. I like supporting the independent ones over Northernbrewer/Midwest if I can help it.


They eventually refunded my money. The problem is I am never gonna pitch 5 month old liquid yeast in my beer. If they are willing to send me 5 month old yeast, I’m not going to buy their yeast
 
Boiling and cooling if you still have no activity when your yeast arrives is a good idea. No matter how clean your brewing is, there is most likely some bacteria in there and its going to have a 4 day start on the yeast.
 
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