Hey everyone I just wanted to reach out to anyone who is considering purchasing a glycol chiller. I bought a brand new never used SS brewtech 1/3 HP chiller from a friend of mine. He bought it brand new from SSbrewtech and never used it after he moved. He had it in storage for over a year and I then bought the chiller and a chronical from him. I had my first brew day with the new equipment back in April and everything went great. I love my SSbrewtech brewing equipment. The glycol chiller worked great for about a week but one morning when I left for work I noticed it wasn’t chilling as effectively as it had been all week. When I returned from work the compressor would not come on and the beer had gone from cold crashing at 40 degrees to Texas warmth of 80. I went back and forth with SSbrewtech to try and resolve the issue but eventually they said it’s an older unit that can’t be repaired. So basically I had a 1k piece of brewing equipment that would never work again. I posted my frustration in a forum and the owner of Penguin Chillers reached out to me He explained how Penguin chillers designs and knows everything about their chillers where other companies buy their chillers from outside resources and resell them. He offered to attempt to fix my glycol chiller without any promises being made. He was even nice enough to handle the shipping for me. Within 72 hrs of Penguin chillers receiving my glycol chiller unit he had diagnosed the problem, ordered the replacement parts and today I received a video of the unit cooling again. I just want everyone to be informed of their knowledge on glycol chillers and for brewers to be able to make the best decision on which product will work best for them. I know we have a few options for glycol chillers but I think the best on the market is Penguin chillers