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Fat Head's Jack Straw Pilsner. I don't normally care for the style but this is damn good. Second of six to be consumed tonight.
 

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Hop knife shower beer after getting greasy changing the front tire on my bike. I really need to get some better tools and a bike stand. That sucked. No pic because noone wants to see me naked.
 
Water. Just had a conference call on how our company is changing to use Net Promoter Score for our customer service survey. Anyone have experience with this program?

If it is a measure of how many people will tell their friends and family about you (or the company), it stinks worse than the cow farms in Bakersfield CA. We were graded that way at work for 2 years, IMO you only ranked well if you informed the customer that that particular question is how you get rated of your job performance.

Things got ugly when word got out that it was a metric National was not concerned with.

OT: water
 

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