I've made 3 kits of theirs.
I really like the simplicity of it all.
They stand behind their product as well. That means a lot to me. I can trust them to do right for me. I'm not saying others can't or won't because I haven't tried any of the other ones. I wanted to, but in head to head price comparisons I chose them 1st and been with them ever since.
I've made batches from recipes my LHBS (Southern Brewing Supply) and every single one of theirs was a homerun out of the park too. They're very friendly and knowledgable. I like to support local, but even NB with their shipping can deliver a 5 gallon batch that I can't make cheaper. I make it cheaper because when I order from them I order more than one kit to cut the shipping.
The descriptions of their beers from the catalog and web pages have been dead on accurate too.
Like some of the other poster have already stated...I want to go to AG, but I want to be able to perfect extract and tweak it to my tastes before I make the jump. I've already got some kegs that will become keggles, and if I see anything else I'll peacemeal it to make it fit my budget and timeline for the hyperdrive to AG. Until then, I'm having fun and making beer (and told by others too) that tastes great.
I've wanted to do this for almost 20 years and never knew anyone that did this and I didn't want to jump in and waste time or money. Then a friend of mine announces one day that he's been doing this for over a year...and I was like...whoa...can I be your brew buddy?

It's been an awesome ride since. We usually get together and brew, but work has been slicing into my private time lately.
Enjoy the journey, not the destination.:cross: