user 246304
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- Joined
- Aug 24, 2017
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Not at the point of %^^&^%## yet, and I hope it's all a non-issue, but some flags are starting to pop up and I'm wondering if anyone else has feedback good or bad on Southern Homebrewing.
Placed an order for 10 lbs Warminster malt and payment immediately processed, with order auto-confirmation sent quickly thereafter on the 6th. Haven't heard anything since, and a couple of e-mails have gone unanswered. We'll be leaving for out of town and given what I've read about since ordering of long lag times, I merely wanted to get a sense of shipping eta in case I needed to have a friend available for picking up the malt should it arrive while out of town. Again, no replies.
Their Yelp reputation, as I read just now, is very poor, 1.5/5. Multiple comments along the lines of:
I am not seeking instant gratification on an order, just trying to get a sense for planning purposes. But to be truthful, yes, I'm afraid I like some others may have been burned and am loathe to take next steps if compelled.
Anyone?
ps: Doesn't give a ton of confidence that when calling today their message says the office will be closed "until the Tuesday after thanksgiving."
Placed an order for 10 lbs Warminster malt and payment immediately processed, with order auto-confirmation sent quickly thereafter on the 6th. Haven't heard anything since, and a couple of e-mails have gone unanswered. We'll be leaving for out of town and given what I've read about since ordering of long lag times, I merely wanted to get a sense of shipping eta in case I needed to have a friend available for picking up the malt should it arrive while out of town. Again, no replies.
Their Yelp reputation, as I read just now, is very poor, 1.5/5. Multiple comments along the lines of:
Has this business closed??
Placed an order almost 6/22/23. It is 8/10 & order status remains "Awaiting Fulfillment ". Called at the end of June & promised it will be shipped at the first of July. Sent e-mail, Instagram msg, 4 phone calls-all have gone unanswered. The phone mailbox is now full.
I am not seeking instant gratification on an order, just trying to get a sense for planning purposes. But to be truthful, yes, I'm afraid I like some others may have been burned and am loathe to take next steps if compelled.
Anyone?
ps: Doesn't give a ton of confidence that when calling today their message says the office will be closed "until the Tuesday after thanksgiving."
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