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Perlick Faucet Problem

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Do not buy these Perlick faucets unless you know they fit your shank. I sent in both my faucets after speaking to one of their head guys who claimed that their faucets should fit any and all beer shanks and it must be a manufacturing defect. I sent them in and after they tested them they states that they were both fine and sorry that they wouldn't work and sent them back to me without any offering of getting new shanks for my kegerator or replacing the taps with an older Perlick model. I even had to pay shipping! Don't take the risk unless you know they will fit! You won't receive any help from the manufacturer.
 
This seems like poor quality on the 525 models. I've tried one on two different shanks (a ss one and a plated one) and neither would work with the new 525. I ordered more of the little orings that seal it and doubled them up and still got beer shooting everywhere. I guess the only thing left for me is to beat it into submission or grind it down with a dremel. I'm highly disappointed in Perlick for these. I have an older brass perlick and a cheapo faucet that I've never had a problem with, but that shiny new 525 just seems to be poor quality control.

Brewmaster's Warehouse has been great- they offered to have me send my shank to them and try a faucet on that would work, and/or to just return the faucet. Since I don't want to leave a hole in my fridge, and I have a faucet already on it (just not a perlick), I've sent the faucet back.

I'm really disgusted by Perlick and their quality control. My 425s are awesome, and I'm a big fan of the style. But this 525 definitely feels "cheaper" and has been a headache.
 
I just had this happen on the long draw tap system I just put together, all it took to fix it was tightening the three holed ring with my hands, I need to order a spanning wrench.
 
I have 3 of the creamer faucets. 575's I believe? not one problem. Love them
 
I too am having problems with one of my Perlick 525's. I drilled all my holes in the fridge, installed the shanks and lines, then started installing the faucets. First two were perfect then the third one wouldn't go on all the way and leaked. I ended up mixing and matching my three shanks with the three faucets and it is definitely the one faucet. Like a couple other posters stated the faucet just fits too tight on the shank for the collar to be able to tighten it down enough for the o ring to engage and seal. I tried tightening the collar then smacking the shank with a plastic hammer to try to draw the faucet onto the shank to no avail. I got the faucets used so I don't have the option of returning the problem one. Guess I'll try the Dremel option and see how that goes. So beware of the 525's and if you're having problems with them sealing it is more than likely the faucet and not the shank. Nice looking faucet and great design but pretty piss poor quality control.
 
The problem is not the shanks or the faucets. The problam is tolerance stack-up between the two. Any beer equipment manufacturer will guarantee a fit between his parts but "all bets are off" when you start mixing manufacturers.
 
Bumping this thread. I just attempted installing new 525ss on a new tower shank this weekend, and they leaked.

I'm going to get with the store I bought them from and attempt to work something out.
 
thesanch said:
Bumping this thread. I just attempted installing new 525ss on a new tower shank this weekend, and they leaked.

I'm going to get with the store I bought them from and attempt to work something out.

Did you try keg lubricant and do you use the wrench that is made for the perlick faucets?
 
I found a solution. I was having the same problem, poor fit and spewing through the three tighting holes. I put a second oring inside. The thicker combination worked perfectly. Cheap and effective and now I get to use my new shiny Perlick!
Sorry to revive such an old thread but do you know what o-ring you used to seal this? My brand new perlick is leaking when I connected it to a brand new Krome dispense shank. Same perlick does not leak on my kegerator, just on this new shank. I"m reading there are some incompatibilities, just wondering what O-ring you purchased, specs?

Would something like this work? Amazon.com: Beer Gaskets,50 Pieces Keg Tap Line Washer Black Rubber Coupling Gasket for Beer Seal?1/8 inch Thickness ?: Home & Kitchen
 
I bought a multiple choice box of orings at a car parts place, very handy to be able to have a spare / alternative available. My perlicks have flat washers in similar to those for a household tap.
 

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