bernerbrau
Well-Known Member
Long story short, my company's primary client recently decided to switch vendors. At first we had considered the possibility that they wouldn't like the new vendor and switch back, since they've done this a couple times before.
Then, last week, we brought a digital voice recorder online, and for some reason it got loaded with old code, causing 600 jobs to arrive without metadata. Without metadata, it's impossible to tell which client the job is destined for. We have a reliably good method of guessing, probably 99% accurate, but if even a single job goes to the wrong client, it's a violation of HIPAA. In other words, we either force 600 doctors to re-dictate, or we have to provide a disclosure to all clients, and risk getting caught in a lawsuit.
This failure comes after a series of unfortunate hiccups in the past year, none of which were near as catastrophic but all of which delayed several jobs for a few hours and took some of our services briefly offline, and an extended development period on our new product while the client is unsatisfied with the old product has made them grow extremely impatient.
I should also mention, briefly, that I'm not the guy responsible for the systems that are failing
This may well be the straw that breaks the camel's back here, making it highly likely our client will choose to discontinue their relationship with us completely, and even accelerate that process in light of recent events. If that happens, the company will not be able to sustain its operations and we will all be out of work. My boss even recommended that I update my resume.
So, the reason I'm posting....
If you live in Nashville, TN and know of any programmer openings where you work, could you let me know? It would help me out tremendously.
Also, if you don't, feel free to commiserate about your own layoff experience.
Then, last week, we brought a digital voice recorder online, and for some reason it got loaded with old code, causing 600 jobs to arrive without metadata. Without metadata, it's impossible to tell which client the job is destined for. We have a reliably good method of guessing, probably 99% accurate, but if even a single job goes to the wrong client, it's a violation of HIPAA. In other words, we either force 600 doctors to re-dictate, or we have to provide a disclosure to all clients, and risk getting caught in a lawsuit.
This failure comes after a series of unfortunate hiccups in the past year, none of which were near as catastrophic but all of which delayed several jobs for a few hours and took some of our services briefly offline, and an extended development period on our new product while the client is unsatisfied with the old product has made them grow extremely impatient.
I should also mention, briefly, that I'm not the guy responsible for the systems that are failing
This may well be the straw that breaks the camel's back here, making it highly likely our client will choose to discontinue their relationship with us completely, and even accelerate that process in light of recent events. If that happens, the company will not be able to sustain its operations and we will all be out of work. My boss even recommended that I update my resume.
So, the reason I'm posting....
If you live in Nashville, TN and know of any programmer openings where you work, could you let me know? It would help me out tremendously.
Also, if you don't, feel free to commiserate about your own layoff experience.