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Hunahpu's Day is no more

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2. Update Regarding Hunahpu’s Day Refunds
Posted on March 13, 2014 by CCB Admin
Here’s the current status regarding refunds for Hunahpu’s Day attendees:
Our credit card processor is currently pulling all of the credit cards used to purchase a ticket through Eventbrite. This process will be completed by the end of today, March 13th. Then our staff will have to go through and make sure that each transaction is correct, which will be done by end of day March 14th. The next step will be authorizing the returns. Once the processor begins these refunds, it’ll take 24-48 hours to show on your credit card account.
Following this, we will begin the process to refund purchases that took place in the tasting room.
Also, stay tuned for an announcement regarding the silver wristbands. Keep them. We will find a way to get you bottles of Hunahpu’s (we’re brewing a new batch soon).
 
I'm really curious how they are going to be able to refund purchases that were made in the tasting room, especially if those were made in cash. Were those tickets of a format that wouldn't be easily duplicated?
 
The only tickets sold cash were at fruit in the room correct? I dont remember seeing anything about buying tickets at the tasting room
 
The only tickets sold cash were at fruit in the room correct? I dont remember seeing anything about buying tickets at the tasting room
No at fruit in the room they gave you a slip of paper with a code for eventbrite. The only tickets they sold for cash was a few days at the brewery.
 
No refund here yet. Got 2 tix from an el cat buddy, another from a local friend who purchased online, and a 4th from a BA who is also el cat. None of those 4 online purchases have yet to be refunded. Anyone get theirs yet?
 
Has anyone reached out to them about this yet or are they waiting for them to make a comment along the lines of (we've completed all of our refunds..)?
 
Yes, on Friday my friend who bought the 2 tickets emailed them and they said something along the lines that the credit card processor was doing them in batches. The next day he got his refunds.
 
I really want to email CCB but I figure they're dealing with their own demons at the moment and obviously I'm not the only one waiting either.
 
No point emailing I think. It's just getting done in waves / batches. Pretty sure it'll get done. I'd give it another week or 2 even.
 
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