I never let it slide when a business treats me like **** so I'm posting it here as it's a good a place as any.
I was placing an order for some stainless fittings a probe thermometers for my single tier setup. I went through the checkout and noticed they wanted an order submit before getting a shipping quote. Being reluctant I called them.
Me: Hi, I was just about to place an order but was relunctant without knowing the shipping cost.
B!tch: We don't give out shipping quotes on UPS. If you need that to fill this order, you should go somewhere else.
Me: Wow, hold on, you don't have to be so rude about it.
B!tch: I'm not being rude, I'm being realistic.
Me: yeah ok, so do you add handling fees on or is it actual cost.
B!tch: We only add a box fee depending on the size but I don't have time for this.
What I can't believe is that even after all this, I convince myself to hit send on the order. I added a statement in the "notes" section that said "whoever answers the phone needs to learn better customer handling skills. It's not good for business."
5 minutes later I get an email back saying ORDER CANCELLED!
ARE you Fing kidding me?????
I was placing an order for some stainless fittings a probe thermometers for my single tier setup. I went through the checkout and noticed they wanted an order submit before getting a shipping quote. Being reluctant I called them.
Me: Hi, I was just about to place an order but was relunctant without knowing the shipping cost.
B!tch: We don't give out shipping quotes on UPS. If you need that to fill this order, you should go somewhere else.
Me: Wow, hold on, you don't have to be so rude about it.
B!tch: I'm not being rude, I'm being realistic.
Me: yeah ok, so do you add handling fees on or is it actual cost.
B!tch: We only add a box fee depending on the size but I don't have time for this.
What I can't believe is that even after all this, I convince myself to hit send on the order. I added a statement in the "notes" section that said "whoever answers the phone needs to learn better customer handling skills. It's not good for business."
5 minutes later I get an email back saying ORDER CANCELLED!
ARE you Fing kidding me?????