normally, using pbw at boiling or near boiling temps makes it less effective from what ive read on the probrewer forum, for one it uses oxygen to clean and the boil drives that out.. also it cooks the contaminates to the surface and makes them even harder to remove. in many cases. I found this out the hard way with CIP in the brewpub.. I aim for 140-170 now when using it. I also find that if I clean the element right after use or at least keep it submerged in liquid it cleans up way easier with a piece of rope of non abrasive scrubby. I used ULWD elements though so I havent had the pleasure of having to deal with scorched residue yet. I assume an acid like the lemon juice or vinegar mentioned above would soften it up nice. just be sure to rinse all the pwb or oxy clean away prior to use or they will neutralize each other.