Farmhouse Brewing Supply

[kh54s10]

Still my first stop when ordering online. My last order arrived last week. I love the 4 ounce packs of hops. Perfect size for me for most of the hops I use. I don't need a pound and prefer not to have 4 one ounce packs sitting in my freezer.

 

[Pappers_]

I order everything from Farmhouse except for the base grains that I get in my club's group buys.

 

[Grannyknot]

What in the world has happened to farmhouse?
Are the free shipping mega-suppliers about to run them out of business?

Over the past year, i've had to start emailing them after a few days as a reminder to ship my order, but the last few orders just seem to fall into the abyss. Reminder emails do no good. They used to be the best supply shop out there, but now I'm not sure I can trust them anymore, especially if i've planned a brew day.

 

[kh54s10]

I haven't ordered anything over the summer, so I will have to see. I had no problems at all in the past and the one in February was shipped the next day.

 

[balrog]

My last order (June 4 this year) from them was several 4oz pkgs of hops, and they came right away.

 

[Grannyknot]

My last order (June 4 this year) from them was several 4oz pkgs of hops, and they came right away.

Thats good to hear. Early this summer was the first time I started experiencing shipping delays. But even then, I'd just send them a nice email with the order confirmation asking when they thought it would ship, and they'd immediately ship it out, usually with quicker service than i'd paid for. But the last few months have been pretty bad delays with no response to the emails. I've had to re-schedule several brew days because ingredients didnt come.

Monday (early morning) I ordered some yeast and it still hasnt shipped, but they charged my card monday.

 

[balrog]

Hope it works out, esp since you're from where I grew up (South Knoxville).

 

[Grannyknot]

Thats good to hear. Early this summer was the first time I started experiencing shipping delays. But even then, I'd just send them a nice email with the order confirmation asking when they thought it would ship, and they'd immediately ship it out, usually with quicker service than i'd paid for. But the last few months have been pretty bad delays with no response to the emails. I've had to re-schedule several brew days because ingredients didnt come.

Monday (early morning) I ordered some yeast and it still hasnt shipped, but they charged my card monday.

Wanted to report back that the order never shipped and I requested a refund. John (Farmhouse) refunded my money, apologized, and offered me 10% off my next order.

 

[eric19312]

Received order from them yesterday. No change in service quality as far as I can tell. Same good vendor they have always been as far as I'm concerned.