Well I just got back from Edwin Jagger, had a really nice time; excellent customer service and very friendly. Surprising they're a tiny operation (didn't even have a sign above the door).
Anyway, they had a couple of brushes out for me that I'd picked to choose between best and super hair to show the difference in grades (ended up with the super), they also sent me away with some Edwin Jagger product samples (pre-shave lotion, shaving soap and after shave).
Obviously couldn't wait to get home and try it all out and wow what a difference!
Previously it was cheapo bager&bristle brush (prickly), prorasso soap bowl and nivea after shave balm. Found I could only do this after a shower otherwise it'd pull a bit too much, however that combo usually worked pretty well.
Anwyway, did the warm cloth on face 30s trick, put the pre-shave lotion on (gorgeous menthol) and then shaved with a derby blade (3rd use) and wow, the brush was incredibly soft and the shave was really smooth. No tugging or pulling. Best shave I've had to date without a doubt and the after shave is so much better than the watery nivea stuff (that I've got a little left from my mach 3 days)
Usually use feather blades but I'm out and have more on order; can't wait for those to arrive. Will definitely be buying some EJ pre-shave and after shalve balms... although must admit I'd have saved myself a little by going online, the extra was worth the personal experience. I also took them a couple of beers (from the brewery I work at).