Cougfan
Active Member
I am getting really tired of my LHBS (we'll call it Freds). Everytime I go in there, I end up talking to the guy that owns the place and hear about how his way is the only way to brew beer. He is really old school and usually goes on to tell me that all of the techniques that I learn on this website and online don't work. I have stopped going to him as much as possible, but he is the only gig in town, so when I am in a pinch, I have to go to him.
My latest encounter happened today. I found a guy that is selling homebrew supplies out of his own shop, but he is about an hour away. (As it turns out, the reason he opened up his shop was to get away from Fred's.) I ordered 50 lbs of Great western 2 row and was planning on brewing this weekend. Thi is my first bulk grain order. I ordered a grain mill from Amazon that was supposed to be here by the weekend, but it turns out it won't be here until Monday. Now I am stuck without a way to grind the grain. I called Fred's and asked if he would grind the grain for me (offered to pay for it). He hesitated but said yes. He then went on to ask "Are my prices really that high that you have to go to buy elsewhere". I told him yes and that he is charging $55 a bag and I bought this for $36. He asked my what kind of grain and I told him it was Great Western 2 row. He told me that Great Western grain is not very good and there is a reason I got it for so cheap. Maybe he is right (I hope not). At any rate, that is no way to treat a customer and I plan to do very little business in the future with him. Thanks for letting me rant. -John
Mods, I realized this probably should have gone in the general beer discussion forum. Please move it if you see fit. Thanks, John
My latest encounter happened today. I found a guy that is selling homebrew supplies out of his own shop, but he is about an hour away. (As it turns out, the reason he opened up his shop was to get away from Fred's.) I ordered 50 lbs of Great western 2 row and was planning on brewing this weekend. Thi is my first bulk grain order. I ordered a grain mill from Amazon that was supposed to be here by the weekend, but it turns out it won't be here until Monday. Now I am stuck without a way to grind the grain. I called Fred's and asked if he would grind the grain for me (offered to pay for it). He hesitated but said yes. He then went on to ask "Are my prices really that high that you have to go to buy elsewhere". I told him yes and that he is charging $55 a bag and I bought this for $36. He asked my what kind of grain and I told him it was Great Western 2 row. He told me that Great Western grain is not very good and there is a reason I got it for so cheap. Maybe he is right (I hope not). At any rate, that is no way to treat a customer and I plan to do very little business in the future with him. Thanks for letting me rant. -John
Mods, I realized this probably should have gone in the general beer discussion forum. Please move it if you see fit. Thanks, John