Messing with Customer Service

[cyclonebeer]

When I de-activate an XM radio, the customer service person asks "why?". I figure it's really none of his business. What's the most outrageous reason to give the guy to make him feel like shat for asking the question?

 

[eulipion2]

The radio was destroyed in a fiery crash that took the lives of your whole family.

 

[Temptd2]

The radio was possessed by demons who played an endless loop of Julie Andrews singing "My Favorite Things" until you went psycho and took your Uzi to it.

 

[Billy-Klubb]

every time you turn it on, you get uncontrollable butt vomit and forget who you are for exactly 1 hour 47 minutes.

 

[hunter_le five]

The radio was destroyed in a fiery crash that took the lives of your whole family.

The radio became sentient and, in the first act of rebellion of what will later become known as The Great Machine Uprising, took the lives of your entire family.

 

[cyclonebeer]

I lost my hearing when an IED took out the Hummer in Afghanistan

 

[sloanfamilydsm]

You got a fishing hook stuck in your sack and the vibration from music irritates it

 

[Zuljin]

Blame Howard Stern.

 

[Dan]

Simple. You say you don't like it.

Or you could say, Every time you listen to XM it feels like a red hot poker has been stuck between your ears and the pain is unbearable. Yep.

 

[HefeHood]

Im liking Dan's answer...be honest. Sometimes the truth hurts and gets the best reaction. I bitched about my cable bill, told them I couldn't afford it (truth). They lowered it to an affordable rate, no loss of service.

 

[DrunkleJon]

Tell them that it has more commercials than OTA radio. Why pay twice?

or tell them that it has become a terrible addiction that has ruined your marriage and as a result your signifigant other has left you and taken your favorite dog.

 

[VApatriot]

Just tell him that Satan told you to cancel it. CS people always get really nervous when you bring up Satan. Try it, be creative, it's really fun!

 

[vNmd]

Tell them you found that gluing a magnet to a paper clip on the front of your radio allows you to get it for free.

 

[Zuljin]

Im liking Dan's answer...be honest. Sometimes the truth hurts and gets the best reaction. I bitched about my cable bill, told them I couldn't afford it (truth). They lowered it to an affordable rate, no loss of service.

That works with subscription radio, too. We called to cancel after getting the renewal notice when the free trial expired. The price went down drasitcally.

My wife likes Octane and I like the comedy station, but really, it isn't better for the price than regular radio.

 

[Billy-Klubb]

tell them that every time you turn it on, Edward Gein tell you to sew a "woman suit" and wear it while dancing in the moon light.

 

[MaxStout]

The voices coming out of my radio tell me today's the day to stay home and clean all the guns.

 

[Homercidal]

Siriusly?

 

[dobe12]

That works with subscription radio, too. We called to cancel after getting the renewal notice when the free trial expired. The price went down drasitcally.

My wife likes Octane and I like the comedy station, but really, it isn't better for the price than regular radio.

Very true! I got it for free for 6 months when I bought my new car back in July. It was running out and I got letter after letter, call after call to resubscribe. I called the day it was running out and told them I had a letter that offered 6 months for $27.99 (which I did). Hold out and hold out and hold out.... they'll drop their price.

But I do like the idea of messing around with customer service. And I like the idea of saying "I found a way to get it for free! Thanks and have a nice day."

 

[WI_Wino]

That Jason Ellis ruined the only good channel on Sirius.

 

[twisted_metal]

That Jason Ellis ruined the only good channel on Sirius.

He's the only good thing on that channel. and the only reason i still pay for it.

 

[jmendez29]

Tell them that last month you decided to become Amish and are not allowed to use any electronic or electric devices. Make some kind of reference to using the computer during the conversation. Maybe even something about a TV or cable subscription. Then see if they catch on that you are using a phone and a computer and argue with them about denying that you truly are Amish.

My buddy's dad once told a phone salesperson, trying to sell termite service, that he lived in a house constructed of 100% concrete. That was interesting to see the salesperson try to come up with something to sell.