geekyasiwannabe
Member
Three weeks ago I bought a six pack of their Skinny Dip ale. Label says it has coriander and kaffir lime leaf, two things I like the flavors of. Got it home, popped a couple for my housemate and myself, took a sip, and felt sort of green. It was skunked. So I email them a letter, expecting to get a form reply. Instead I get a really nice email back asking me to describe the problem, along with a sincere apology and a request for my address.
Today UPS dropped off the package. Inside: awesome NBB t-shirt, cute sticker that will go on my fermenter and a check for $10. Yes, you read that right. They gave me my money back, plus a couple of bucks. When was the last time a beer company paid you to drink their beer? I've always enjoyed their beers, but now I'm seriously crushing on them. I'm spending this check on the new organic Mothership Wit.
Today UPS dropped off the package. Inside: awesome NBB t-shirt, cute sticker that will go on my fermenter and a check for $10. Yes, you read that right. They gave me my money back, plus a couple of bucks. When was the last time a beer company paid you to drink their beer? I've always enjoyed their beers, but now I'm seriously crushing on them. I'm spending this check on the new organic Mothership Wit.