Evan
Well-Known Member
- Joined
- Jan 14, 2007
- Messages
- 383
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So i ordered a used keg, and 4 regulators plus some high pressure hose for my future kegging system. I ordered on January 13th, they said its usually 2 or 3 business days to ship, i picked UPS ground. well a week went by and i hadn't seen it yet, and i never got an email from UPS as they said i should (plus i always get them when ordering from AHBS/Northernbrewer and such). well i email them back, i get nothing, i call and get ahold of the owner, who was on the road, said he call the warehouse and have it checked out, and i should email them and put something in the subject line like "used keg and regualtors". do that and i still hear nothing. so i call the owner back on friday (23rd), he was on his way back, doesnt know why i didnt get an email from UPS or i haven't seen it yet. i check my credit card, it was billed the day after my order (14th). so now i'm thinking A) something was backordered and they charged me anyway, B) it shipped and someone took it from my front porch.
i should be hearing from them today...as of 12:45 i havne't seen an email or got a call from them. i'll give them today, call tomorrow, but tomorrow it'll be a full 2 weeks since i ordered. just starting to get a little upset, waiting to find out what the UPS tracking number is (if they shipped it), or to find out if they have stuff on back order.
if you've had stuff like this happen to you, what have you done about it?
i should be hearing from them today...as of 12:45 i havne't seen an email or got a call from them. i'll give them today, call tomorrow, but tomorrow it'll be a full 2 weeks since i ordered. just starting to get a little upset, waiting to find out what the UPS tracking number is (if they shipped it), or to find out if they have stuff on back order.
if you've had stuff like this happen to you, what have you done about it?