Hops
Active Member
I have made one online purchase of ingredients ( Thomas Fawcett amber malt & some hops the the LHBS was out of). Where are the best places to buy online?
I have bought almost exlusively from Beer Making and Home Brewing Supplies | MoreBeer free shipping when you buy $59 or more which isn't hard to do, and great customer service if you do need it.
Some would debate that claim...
Another shameless plug for my store, but I think it is best place to buy ingredients. With flat rate shipping, good prices, fast shipping, and an owner devoted to customer service I think it is hard to beat my store.
sounds like Brewmasterswarehouse is the newest, hottest thing going now. Hopefully with all the great plugs for Ed, he can keep up with the future onslaught of orders headed his way. dont let success go to your head like so many other businesses these days. Make it work and congrats on you new found success. Dont forget that your customers are what make your sucess.
I really appreciate all of the positive comments about the store and the service. There is no need to ever worry about customer service slipping at Brewmasters Warehouse, ever. We will always have a company culture that worships customers before anything else.
Zac,
I have received all of the spices from my orders in the store this week, and they should be on the website by the end of the weekend.
Some would debate that claim...
OK, you clowns wound him up..... now you gotta play with him.
Sorry Pol, thought I might have a bit of fun at your expense....
I'm sure looking around wouldn't be bad, and finding a group buy from a wholesaler would be even better. This is what Ed said in another thread about bulk grains, though.
One other thing i'll say about Ed at brewmasters warehouse, and i think The Pol has probably gotten the same sense of this, Ed genuinely cares about the client's experience.
I ordered the ingredients for two kits, as I've said, but i also ordered two packets of notty to have on hand 'just in case'. Anyway, Ed packaged and shipped my order around 11 pm and forgot the notty. No big deal to me, i knew he'd make it right, but it really seemed to bother him. I hope he doesn't mind me saying this, but in our email exchange Ed was really worried that he had ruined my brew day because i didn't get the notty. Not only did he get it in the mail to me that day, but i suspect he would have sent it FedEx rush if i had really needed it. (I didn't, so i asked it be sent snail mail).
He really cares and really seemed to feel awful at the thought of having caused me to change my brewing plans. Having had a store forgot my 3 lbs of LME in an order, and then delay me another 5 days (weekend etc.) from brewing, i really appreciate Ed's attitude.
Is there anything more I need to say? Try getting that out of B3 or AHBS. He said hops would be here, I trusted him, and hops were here, PERIOD.
QUOTE]
When giving Ed props do you need to bash me? You never asked me to put Chinook in your hands. Had you asked I would. Just because Ed is good doesn't mean I am bad.
Forrest
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