kahunaman
Well-Known Member
Hey..
I know a lot of you work with Austin Homebrew for ingredients and supplies.
Just a couple thoughts... maybe I want to complain a bit? Who knows..
Anywayl...
1. Whats with the lag time on Shipping? I placed my order on Sunday and it went out on Thursday. THey didn't say anything was out of stock or delayed or anything.
2. I called 3 times for various reasons, and each time got some kid on the phone that couldn't be bothered... made it sound like I was bothering him. Which, I'm sure I was - but this kid is getting paid for that right?
Anyway - they have great stuff, I just hate being crapped on by companies I want to do business with.
/rant off.
I know a lot of you work with Austin Homebrew for ingredients and supplies.
Just a couple thoughts... maybe I want to complain a bit? Who knows..
Anywayl...
1. Whats with the lag time on Shipping? I placed my order on Sunday and it went out on Thursday. THey didn't say anything was out of stock or delayed or anything.
2. I called 3 times for various reasons, and each time got some kid on the phone that couldn't be bothered... made it sound like I was bothering him. Which, I'm sure I was - but this kid is getting paid for that right?
Anyway - they have great stuff, I just hate being crapped on by companies I want to do business with.
/rant off.