MysteryHaus
Well-Known Member
- Joined
- Apr 20, 2015
- Messages
- 169
- Reaction score
- 29
Last time our bill went up I called to try and negotiate they kept trying to up sale me without lowering the bill, so I play my trump card and say I want to cancel and go with the other guys. The rep didn't even skip a beat and asked if I wanted to drop off the cable box or have them mail me a box to return it in. Needless to say the wife wasn't happy when she came home to no cable.
We've tried that with Cox before and they said they would lower the bill but of course they never did. Called back and the rep said "well someone must have made a mistake, that's just the way it is." That was the last straw with those floccs. If anyone has Cox you should probably get out. Terrible customer service for the arm and leg you're giving them. What provider did you end up switching to?