Really annoyed with my Austin H. S. order, proabbly at me.

[scott06903]

The cold pack is not the issue, the lack of insulation is.
I used to receive biologics 1x week year round and in the summer it was common for them to sit in 90-100f weather for 2-3 days and still be viable. These were blood control samples for cbc analyzers (complete blood count). They were shipped Fed ex in a 2” thick Styrofoam single use coolers with cold pack on the top. I would estimate the cost of the container at $5-7

A little common sense goes a long way; I think everyone has used “blue ice” packs and understand their limitation…. or should. The cold packs shipped with yeast are smaller and don’t last very long. If this is the first time you have ordered yeast with a cold pack then you get a pass, if not well…

Suggestion, try Rebel brewer, they are closer to you. I am in Ct and delivery is 2 days they tend to pack yeast in the middle of the box when possible. I have bought from them several times and have been satisfied. I used to order from AHS but the speed of shipping makes Rebel brewer my first choice.


if your starter fails to ferment call ahs and ask them to ship another yeast pack, but wait till Monday to request this.
Scott

 

[befus]

The cold pack is not the issue, the lack of insulation is.
if your starter fails to ferment call ahs and ask them to ship another yeast pack, but wait till Monday to request this.
Scott

 

[aubiecat]

Heere is the all weather cold pack. It and the yeast are in the plastic bag it is sitting on. Highly insulated for Texas summer temps.

Got a bunch of those in my freezer.

 

[gratus fermentatio]

I hate to say it, but this is why I refuse to order liquid yeast during the warm months. I imagine that the 'cold pack' is pretty much spent by the time the package gets from AHS to the UPS hub. (Ever been in the back of a truck in the summer? I have and I can tell you it's hot as hell...).

Same here.
Regards, GF.

 

[befus]

I did call ABS and they were their usual very helpful selves. They had only Denny's F. that had already begun to swell (?) and thus will ship a replacement Scottish 1728. I do believe they were going to go through the whole ship on Friday thing again until I requested that they please, please wait till Monday to ship. He went into a story of how two years ago when it was so hot in August they shipped USPS to Canada and it took two weeks to arrive and was fine. Apparently five days to Arkansas is a worse fate . Anyway he said he would put that in the request, so we shall see. They are always helpful there, but I still shake my head at the lack of insulation, which I guess is the norm everywhere.

 

[aubiecat]

Business opportunity here for someone. Make small insulated shipping containers with space specifically made for a container of liquid yeast and a cold pack.
Retailers can offer that as an option for people who want it. It would still be cheaper for me considering my nearest HBS is 60 miles away.

 

[soopagloo]

I use the AHS cold packs, but then again, I'm in Texas and get my orders the day after they ship. The cold pack is melted in the summer, but still around 80 degrees F or so when I unpack.