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- Jan 6, 2018
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hey lads i bought a pico pro of ebay brand new got evrything i needed with i powerd it got to through internet conection all was great untill i started to update it was saying update failed i tryd and tryd in the end i got on to pico told them the problem they said it was a fraude system i said what you mean they then ignored me from that they to this i got no explanation and it was of some plocker called joshua at pico
Just posted on PicoBrew forum:
Reassigning used equipment to new owner
Kevin - 3 hours ago
Adding to this: If you are looking at purchasing a used PicoBrew product, or a 'like new' one from anyone who is not PicoBrew or an official retailer, contact the seller for the serial number or UID. Reach out to us with this before purchase so that we can verify that it is a machine that PicoBrew will support.
It hasn't been as much of an issue lately, but there are machines out there that were purchased with stolen credit cards or were sold as scrap by freight companies only to resurface after someone had purchased it at auction and sold it as 'like new' on eBay or by a sketchy third party seller on Amazon.
While PicoBrew will provide technical support for used machines in almost all cases, warranties are not transferable, and are not included with products that were not purchased directly from PicoBrew or an official retail partner.
(Kevin is a PicoBrew employee)