MoreBeer.com - Always garbage shipping?

[italarican]

I love them but recently have had a few orders miss the date. However, with free shipping, they obviously put the 'regular' shipping orders go out first. My order from Thursday (2 days ago) is still "in Warehouse, in picking". Wasn't always this way for me but I'm still ok with it.

Same for me: had always been 2-3 days from order to arrival. Last month it was a week. My friend ordered for us last week, and we're on Day 6 now.

A week is fine with me if that's what it'll take. It's just more a dependability concern. We had to postpone our last two brew days b/c our supplies arrived later than normally.

 

[jpakstis]

More Beer might be the only online retailer I’ve regularly dealt with (in any capacity not just home brewing ) that has delivered in advance of the estimated delivery window. It’s happened more than a few times as well.

The only time I remember having a delivery issue was when the northeast (we live in MA) got a massive snowstorm. In that case everyone’s delivery was delayed!

To the OP, it stinks that this happened to you. A 1% chance of a delay happening becomes 100% when it actually does. But I would give them another shot if your comfortable with it.

 

[wasully]

I can remember when it would take 4-6 weeks to get something, but you had to send your order in the mail and they waited for your check to clear.
Now people complain when it takes 4 days instead of 2.
Maybe its time quit worrying, relax and have a homebrew?

I can't rdwhahb, my last batch is somehow oxidized to hell. (An excuse for more gear, for a cleaner process? I think so!)

I waited close to 9 months for the luthier to repair my violin, and it didn't bother me. He didn't advertise a 2 day turnaround, even for absolutely routine things that take 30 minutes when he didn't have anything to do but enjoy his coffee.

I planted cider apple trees this spring and don't expect to use the fruit from them for 4 years. I'm not opposed to patience, I'm grumpy when people/companies don't meet the expectations they themselves set.

 

[Jtvann]

I feel like this thread has been a resounding defense of morebeer. I'd just like to point out their shipping info. I'd never read it before, but it does back up what my original post was.

I've ordered from morebeer regularly for the past 5 years. Ive come to learn that if I want something for a weekend brew, to order it on Wednesday morning at the latest. Read more beers shipping policy. It spells out how long their processing time will be. It also spells out who they ship with, and what their delivery dates are.

You said yourself that you ordered on the 20th. That was a Thursday. Even if they processed it same day, assuming you submitted before 1pm, FedEx does not deliver on Saturday.

Frankly, this isnt a morebeer or FedEx problem. It's how the system works and is clearly stated.

 

[Ntwkdsnr]

Never had an issue with Morebeer. I order frequently from them.

 

[mcl]

FedEx does not deliver on Saturday.

Big fan of Morebeer myself. FedEx home delivers on Sat.

 

[BobBailey]

I've used MoreBeer for about 10 years and the only time deliveries have been delayed has been due to road closures over the Sierras. They do state clearly that if you take advantage of their free shipping it may be a couple of days before the order is processed.

If this is where you're running into problems, you can opt to pay for shipping to get it faster.

 

[6Tap]

I stopped by Morebeer in Concord,CA today to buy some grains since I was passing tru the area.
Had to take a pic of all the shiny stuff in the store..

Awesome people and place!

[emoji482][emoji482]

 

[madscientist451]

I can't rdwhahb, my last batch is somehow oxidized to hell. (An excuse for more gear, for a cleaner process? I think so!)

I planted cider apple trees this spring and don't expect to use the fruit from them for 4 years. I'm not opposed to patience, I'm grumpy when people/companies don't meet the expectations they themselves set.

Oxidized? Time to get some kegs, also what cider varieties did you plant?
I've been planting cider apples trees the past few years, just starting to see a few apples.
I checked the More Beer website and orders are PROCESSED in 1-2 business days and shipping time is added to that.
Also, if you sign up for their newsletter you can get $10 off your next order.

 

[ApolloSimcoe]

I've been using MB since back when they were known as Beer, Beer and More Beer! I have always had great service, delivery and satisfaction from them. I will continue to use them moving forward as well. No complaints from me on them.

Thanks for the photos of the shop, I always wondered what they looked like.