WrongCoastBrewery
Well-Known Member
Sorry for the rant, but I figured I would warn and see if anyone else has been having problems with Midwest Supplies as of late.
The 2 of the last three orders from them were messed up somewhere along the line. My first order problem involved waiting almost a week for them to ship my order. When I called, they gave me the "We're busy dude!" response. I then get a confirmation number that doesnt work for two days.
The next order went smooth. But this most recent order was placed last week. I called today since I am leaving town to see where in the process it was so I could arrange someone else to pick it up. Guys puts me on hold, goes to check where it is, and comes back to say it wasnt in their computer. WTF!?! Two hours later I get a call back. Aparently some DB placed a ton of orders that they decided to delete. Instead of doing their work and figuring out which orders in a specific timeframe were false and which ones were legit, they cancel them all. Oh, and my order was one of them. Doubly WTF!?!
Anyone else been having problems with them? I guess next time I should order from either AHB or NHB.
The 2 of the last three orders from them were messed up somewhere along the line. My first order problem involved waiting almost a week for them to ship my order. When I called, they gave me the "We're busy dude!" response. I then get a confirmation number that doesnt work for two days.
The next order went smooth. But this most recent order was placed last week. I called today since I am leaving town to see where in the process it was so I could arrange someone else to pick it up. Guys puts me on hold, goes to check where it is, and comes back to say it wasnt in their computer. WTF!?! Two hours later I get a call back. Aparently some DB placed a ton of orders that they decided to delete. Instead of doing their work and figuring out which orders in a specific timeframe were false and which ones were legit, they cancel them all. Oh, and my order was one of them. Doubly WTF!?!
Anyone else been having problems with them? I guess next time I should order from either AHB or NHB.