dwhite60
Well-Known Member
In this day an age social media is the court of public opinion. If you're all about the principle then instead of spending $100+ in court costs to get your $40 ask him if it makes good business sense for him to honor his purchase agreement and lose $40 or consider it a marketing expense to prevent poor press. (Although as I write that it sounds more like extortion, even though you're only trying to get what was agreed to under no duress on either party).
I put little if any faith in what I read on social media.
There are three sides to every story.
I'd take the refund, smile, shake his hand, and then MAYBE take my business elsewhere.
Had an auto parts chain give me a bad deal on a water pump that failed after three days. Had to have another, of course another brand, installed. Second repair cost $350.
After taking the water pump back and waiting two months they offered me $140, cost of the pump plus $50. I wanted cost of the pump and $200. I don't shop there anymore unless I absolutely, positively have to. My guess is this one occurrence has cost them $2K to $4K.
All the Best,
D. White