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Komos Kegerator Bites The Dust at 14 months

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I bet your unit is made in China, right?

We have owned (and own) kegerators from several manufacturers. Our True unit was purchased new in 1987, and is still keeping beer cold at 36 degrees F. It has required service over the years, but it still works like new.

No residential appliance repair company will look at these. None!

You have to find a commercial appliance repair company. They are out there, you just have to search for them. Ask me how I know!

I hate buying extended warranties...but have found they are money well spent. I get the 5 year option on every appliance that we purchase.
 
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DAMN! Of course the Start Relay didn't fix it. I guess the next step is to try the Supco, but I'm confused as to how to incorporate the kegerator's thermostat into the loop.


You have to find a commercial appliance repair company. They are out there, you just have to search for them. As me how I know!

I hate buying extended warranties...but have found they are money well spent. I get the 5 year option on every appliance that we purchase.

The commercial repair guys wouldn't touch it in my area, and I work at a vineyard that uses kegerators to serve beer! Also, I would have bought the extended warranty if MoreBeer offered one.
 
Instructions for the Supco. I've also used the ERPU410. The one pictured is my back up. Works the same as the Supco.
 

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Typically on the back of a fridge or kegerator there will be a wiring diagram like this one. My problem is my fridges are from the 60's and were rubbed off or semi different terminology back then. A little trial by error and bingo.
 

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Looking at these I would think A is "run" C is "common" and P is "start". Maybe some one in the biz knows for sure. It may have an R, C, S stamped on the compressor where you hook the wires also but does not show it on the schematics. This might help if you have a multimeter.

" First of all gave name to the terminals, for example you gave name to terminals A,B,C. Then set multimeter on Ohm. Put leds of multimeter and test the A and B terminal, then check the A and C terminals and then B and C. You will find high resistance between two terminals. For example you Find 50 resistance between A and B terminals (A-50-B), it's means that these terminals are start and run and the 3rd one is common. So you find out the common terminal and now you want to identify the start and run terminal.
So the resistance between common and start terminal will be higher from the resistance between common and run terminal. E.g if your resistance between C and B is 25 ohm and your resistance between C and A is 15 ohm, it's means that your B terminal is start and your A terminal is Run."
 

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Once you get it up and running there is not really an attachment point for these as they are not original equipment for you kegerator. I just zip tied them up to keep them off the floor.
 
Looking at these I would think A is "run" C is "common" and P is "start". Maybe some one in the biz knows for sure. It may have an R, C, S stamped on the compressor where you hook the wires also but does not show it on the schematics. This might help if you have a multimeter.

" First of all gave name to the terminals, for example you gave name to terminals A,B,C. Then set multimeter on Ohm. Put leds of multimeter and test the A and B terminal, then check the A and C terminals and then B and C. You will find high resistance between two terminals. For example you Find 50 resistance between A and B terminals (A-50-B), it's means that these terminals are start and run and the 3rd one is common. So you find out the common terminal and now you want to identify the start and run terminal.
So the resistance between common and start terminal will be higher from the resistance between common and run terminal. E.g if your resistance between C and B is 25 ohm and your resistance between C and A is 15 ohm, it's means that your B terminal is start and your A terminal is Run."

Thanks! I have very little electrical knowledge, so this is very helpful.
 
Well, after SEVEN DAYS, I finally got an email response from MoreBeer. They recommend to start with replacing the temp probe. It's only $20, but they wanted to tack on their $9 shipping fee, but luckily I was able to have them waive shipping at least. I asked if they'd be able to expedite it, but looks like it'll be another week before I get the part. Jeeze! Meanwhile, I believe I'll hold out on installing the 3 in 1, in case the probe does the trick.
 
Curious if you tried calling them? There is..in my experience some level of disconnect between those that take calls and those that respond to emails, but it might have accelerated potential call to solution? $20 for a damn temp probe seems ridiculous. Is this the part on the inside of the kegerator on the right wall behind the plastic cover?
 
Curious if you tried calling them? There is..in my experience some level of disconnect between those that take calls and those that respond to emails, but it might have accelerated potential call to solution? $20 for a damn temp probe seems ridiculous. Is this the part on the inside of the kegerator on the right wall behind the plastic cover?

Yes, it's on the right inner wall behind the little cover. I called MoreBeer when the kegerator first stopped working on three separate days before I was actually able to speak to someone. That person said there was nothing that MoreBeer could do, but that they did sell parts. No suggestions whatsoever. The email was the only informative, and potentially helpful correspondence I've had with them. I asked if it would be beyond them to show some good will and send the part with no charge, but freight was all I could get out of them.
 
Well...that blows. I will tell you that although the the Komos V2 & the Kegland Series X kegerators are eerily the same, that the thermisistor probe (which is what it is labeled as w/the Series X), that part is not interchangeable.

https://www.williamsbrewing.com/Hom...gLand-Kegerators/Replacement-Thermistor-Probe
$20 still seems ridiculous though. The part I listed above, although for a different kegerator is only $8.50. Is the part listed on More Beer's site?
 
Well...that blows. I will tell you that although the the Komos V2 & the Kegland Series X kegerators are eerily the same, that the thermisistor probe (which is what it is labeled as w/the Series X), that part is not interchangeable.

https://www.williamsbrewing.com/Hom...gLand-Kegerators/Replacement-Thermistor-Probe
$20 still seems ridiculous though. The part I listed above, although for a different kegerator is only $8.50. Is the part listed on More Beer's site?

Wow. The part has to be requested by phone at MoreBeer, not on the site.
 
I don't know if this has been brought up but I would go directly to the manufacturer. They have a contact email on their site. I would explain the situation and maybe they will lend a helping hand since it is just out of warranty.

I'm glad morebeer is helping but this is on Komos. Hope you get it back up and running.

Komos Website
 
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I don't know if this has been brought up but I would go directly to the manufacturer. They have a contact email on their site. I would explain the situation and maybe they will lend a helping hand since it is just out of warranty.

I'm glad morebeer is helping but this is on Komos. Hope you get it back up and running.

Komos Website
I've emailed Komos three times. No response.
 
I actually did a little digging earlier today, and I highly suspect that the [email protected] redirects to somebody else *cough* morebeer.

Create an account on Komos site.

MoreFlavor! invites you to create an account.

Click on Order Tracking.

The banner has the MoreFlavor logo.
Yep. No difference apparently.
 
More than likely, these are directly imported by Morebeer. And while not to hijack, I had poor customer service from them on my first order, free shipping was met, ordered with paypal and got email from them wanting $8 for shipping. Nope, cancel order. You obviously LIE on your website. No response at all on my email. plenty of other companies out there. I'd 3xpect that your part you ordered the other day will fix. I very well doubt it is a temp probe.
 
You're contacting all the right parties but it's still sad you have to wait so long to get responses. Morebeer sold you the kegerator and even though it's out of warranty you'd think they'd try to help and make it appear they care. As far as Komos goes, yes they are the ones that should step up but it looks they are a dead end. I feel bad for you since this could be happening to any one of us purchasing a product these days.
 
Can someone here explain how a single contact relay works? Or anything electrical with a single contact for that matter?
You are just switching the line, not both the line and neutral. It's what the thermostat does. opens and closed line voltage so the compressor can run.
 
Wonderful. Another delay, now instead of 7 days to ship, it's going to be at least 9. After this ordeal, NO MORE MOREBEER.
 
Is that on MB or FedEx? My last order w/them, they were pretty quick to get stuff going...FedEx is the one that had multiple delays.
There is No shipping time by Ups or FedEx that takes 7 days inside continental US unless it is a lost shipment and then it would be indeterminate as it would be lost. I'll bet they don't have it in stock.
 
Can someone here explain how a single contact relay works? Or anything electrical with a single contact for that matter?
You are just switching the line, not both the line and neutral. It's what the thermostat does. opens and closed line voltage so the compressor can run.
Sorry I meant to write "connection," not "contact." We can't see inside how it's built.

With that clarified, I only see one (1) connection lug on that "relay." Unless there's another lug on the other side, (or a hidden female one, a socket) I don't see how that would switch anything.

If indeed a relay, what activates it then? A magnet, external coil, gravity, photon beam, or something else?
 
They didn't pick the order until late, the day after I ordered it. Shipping was confirmed for the 24th. Now it's showing the 26th.
 

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