Great info Owly, yes I agree the crush needs to be improved greatly. I'm just confused by this LHBS the guy has been amazing helping me get set up, and claims (and he does a lot of buisness) that his crush is good, and guys are getting good efficiency. If everyone was as low as me I'm sure there would be more complaints. I'm heading over tomorrow to discuss this with him.
Maybe take the photo of your crushed grains, as maybe someone (a customer) messed with the mill and your crush is not typical.
The crush in your photo is an absolutely terrible crush. The mill gap in brew stores is usually .039-.040 and generally gives an efficiency of 68-70% for most people. That's tight enough for decent efficiency, but not so tight that people are complaining of stuck mashes and sparges. Your photo has grain that is mostly uncrushed with a few that are crushed.