That's the conventional wisdom, but it is seldom borne out in reality. Where could bacteria hide where a good cleaner and sanitizer couldn't get to them?
I'm certainly no expert on bacteria and what their preferences are regarding places to hide, but I do know that despite my using PBW in the recommended amounts in my boil kettle, I still must use a bit of elbow grease to really get things clean.
The same goes for when I clean my plastic fermenter. I run it through a Mark II carboy cleaner with PBW and while that does a nice job of getting things mostly clean, completely clean it does not do. A little bit of extra help washing it by hand (takes about 60 seconds) and I'm comfortable that it's clean.
Now, maybe PBW sterilizes the remaining soil, but I've never read that it does. And since the carboy cleaner does not remove 100 percent of krausen, old hops, whatever, it stands to reason for me that it's not necessarily going to remove bacterially-laden soil that is in a scratch.
So, A) I try very hard not to scratch my fermenters, using only a soft cloth or wet paper towel on them, and B) I take pains to clean using PBW but not relying on it solely to clean.
BTW, love the All-Stars book.