FINALLY ordered an RO setup! What should I know?

[Buckeye_Hydro]

My guess is that you have not installed your RO membrane.

 

[NewJersey]

My guess is that you have not installed your RO membrane.

It's installed.

 

[NewJersey]

Should have been a multi-page instruction set in the box. We can email those to you, or you can always download them from the website. I could go through and answer all your questions here, but 3 minutes of looking at the instructions would probably be better.

Russ

No instructions in the box. Went through it several times. There with instructions with the shutoff valve and the tds meter.
Everything was very nicely packed in a mountain of shipping peanuts.

 

[Buckeye_Hydro]

Our mistake! We can email you instructions or you can download them from the site.

 

[Buckeye_Hydro]

Then you're probably measuring the TDS of the concentrate/waste water.

 

[Bobby_M]

make sure the flow restrictor on the waste line is installed in the correct direction. Post pictures of all the stuff connected on the top behind the membrane housing.

 

[k-daddy]

I agree... seems to me there may be something wrong with the assembly.

 

[NewJersey]

make sure the flow restrictor on the waste line is installed in the correct direction. Post pictures of all the stuff connected on the top behind the membrane housing.

I'll do it later, thank you.

I agree... seems to me there may be something wrong with the assembly.

Probably.

 

[Ki-ri-n]

Hard to tell, but from your pics, the TDS out is attached to a yellow line. That typically is the waste water not your RO. Make sure the waste & RO are plumbed right. On mine (Buckeye Hydro as well) , the yellow is coming off the ASOV. And one if the whites is the RO.

 

[Brewbuzzard]

I found the installation manual but for some reason I can't attach the link. Go to Buckeye Hydro page, RO systems (not RODI), find and click on your RO Hydro product, page down to Instructions. This will download the 4 page document in pdf.

 

[NewJersey]

I found the manual, but got caught up with easter stuff yesterday and another family related road trip today (at a rest stop as I type)
I'll get it to it soon.

 

[Buckeye_Hydro]

Please call us when you are in front of your system, rather than having lots of people take guesses here - that will only add to the confusion.

513-312-2343

The instructions on the website are here: https://www.buckeyehydro.com/content/3_Stage_RO_System.pdf

Russ

 

[Moose_MI]

Yes, Just call Russ. I just got mine going and he was very very helpful. I studied the instructions and still had some questions to just confirm my understanding. I sent him an email at 9AM on a Sunday and he called me like 5 min later.
If he would just drop “buckeye” from the name I could give him a 10,, but until then it’s a 9.99 rating...sorry Russ

 

[Brewbuzzard]

Please call us when you are in front of your system, rather than having lots of people take guesses here - that will only add to the confusion.

513-312-2343

The instructions on the website are here: https://www.buckeyehydro.com/content/3_Stage_RO_System.pdf

Russ

Do the instructions not come with the product or are people expected to download to save paper? That is fine as long as they are told to do so.

 

[Buckeye_Hydro]

You've made the point multiple times now that instructions were not included with the system. We've acknowledged your point. We apparently omitted the instructions. Our mistake. Again... our mistake. They should have been included. Please allow us to help you.

Again: you can download the instructions from our website at the link we previously supplied, or if you tell us who you are, we'll look up your order and email the instructions to you. We've now spent 10x more time and back and forth in this 55-post long thread talking about this as it will take for you to have the instructions in front of you.

We've also suggested you call us with any questions that don't answer themselves when you read the instructions. 513-312-2343. I suggest you DO NOT RUN THE SYSTEM unless or until you read the instructions.

You can also email us at [email protected]

Russ

 

[Brewbuzzard]

You've made the point multiple times now that instructions were not included with the system. We've acknowledged your point. We apparently omitted the instructions. Our mistake. Again... our mistake. They should have been included. Please allow us to help you.

Again: you can download the instructions from our website at the link we previously supplied, or if you tell us who you are, we'll look up your order and email the instructions to you. We've now spent 10x more time and back and forth in this 55-post long thread talking about this as it will take for you to have the instructions in front of you.

We've also suggested you call us with any questions that don't answer themselves when you read the instructions. 513-312-2343. I suggest you DO NOT RUN THE SYSTEM unless or until you read the instructions.

You can also email us at [email protected]

Russ

I'm not the person that ordered your RO system I was just asking a question. I wasn't trying to be wise. Lose the tude dude.

 

[NewJersey]

I'm not the person that ordered your RO system I was just asking a question. I wasn't trying to be wise. Lose the tude dude.

Yeah. I ordered it.
It's obviously quality product that I've assembled incorrectly. No biggy.
I definitely HAVE noticed the referenced "tude" tho, lol

 

[NewJersey]

I'm only in the basement (brewery) to keg a beer, don't even wanna mess with this RO, but anyways.

 

[Buckeye_Hydro]

The "out" TDS meter probe is mounted on the wrong tube, unless for some reason you want to know the TDS of the concentrate.