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but he tried to basically tell me I don't know what I'm talking about and that's the way they are supposed to smell and that he smelled every batch and would be pointless to send me a new package of them since they are all the same.



Good reviews on this site but for one order (1 pound?) he is making a big mistake in the way he is handling this problem. Most sellers would replace the hops in question without hesitation. Maybe asking they be returned for inspection to determine what the problem is. That should also be at the sellers cost.

I for one would be very cautious to buy based on just this one bad experience. Not with the possibly one package of bad hops but in the way he is hesitant to recognize and fix the problem.
 
I have been buying hops from Ted (Hop heaven) for 3-4 years now and have never been disappointed. Usually around 4 or 5 pounds at a time multiple variety's. I don't go through ebay anymore though I order straight from him.
 
Good reviews on this site but for one order (1 pound?) he is making a big mistake in the way he is handling this problem. Most sellers would replace the hops in question without hesitation. Maybe asking they be returned for inspection to determine what the problem is. That should also be at the sellers cost.

I for one would be very cautious to buy based on just this one bad experience. Not with the possibly one package of bad hops but in the way he is hesitant to recognize and fix the problem.

They have resolved this issue for me. I don't know if it was that we were both having a bad day or what but issue is resolved to my satisfaction as they are paying for the shipping back, which was my only issue. It looks to be a an isolated issue and would use him again just based on how he worked to make this right. :mug:
 
They have resolved this issue for me. I don't know if it was that we were both having a bad day or what but issue is resolved to my satisfaction as they are paying for the shipping back, which was my only issue. It looks to be a an isolated issue and would use him again just based on how he worked to make this right. :mug:

How do you contact him directly to order?
 
Just a thought - you might want to edit the title and append something like "Issue Successfully Resolved." If it really was just a miscommunication or sumthin, no need to have people read through the first page and decide to give up on the supplier.

Well, its what I'd do anyway.
 
Just a thought - you might want to edit the title and append something like "Issue Successfully Resolved." If it really was just a miscommunication or sumthin, no need to have people read through the first page and decide to give up on the supplier.

Well, its what I'd do anyway.

That is a great idea. Didn't even think of it. Appreciate it!!! Now how the heck do I do that?
 
my wife and I have been burned by ebay so many times we have stopped using them as of a couple years ago. They facilitate scammers and do nothing for a seller when they've been scammed by a buyer.
 
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