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Do not order from stir-plate.com

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masonsjax

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Not to be confused with www.stirplates.com, which is run by a very good, reputable vendor that is active on this forum. Please buy from him, and NOT FROM stir-plate.com

stir-plate.com is a side project by our favorite vendor Tom Hargrave, of the infamous KegKits.com. Apparently, he sets up new web businesses with his free time when he gets a break from robbing unsuspecting homebrewers. Buyer beware, spread the word.

https://www.homebrewtalk.com/f35/read-before-you-buy-kegkits-com-120110/
 
From the bottom of stir-plate.com:
Contact Information

Postal address
12021 South Memorial Pkwy, Suite N-4, Huntsville, AL 35803
Electronic mail
General Information: [email protected]
Sales: [email protected]

From Tom Hargrave's most recent post on kegkits.com forum:

Brewing Beer / DIY Section / Re: Easy stir plate on: July 01, 2009, 03:57:52 AM
It's been a while since I've been on the list. I have been working 7 days a week & more than 16 hours most days through the entire month trying to keep up with everything.

Here's the latest on our stir plate.

http://stir-plate.com/

We have them in stock - the price is $89.95, including 2 stir bars.
 
If I was going to order a stir plate I would go with stirstarters.com. I just received my in a very fast matter and the quality is awesome
 
WOW !!!! M-effer!

PLEASE PLEASE PLEASE Do not confuse this ass-hat with me and my stirplates.com website!!
When I scanned the message title my heart skipped a beat wondering who out there had a problem with an order and didn't give me an opportunity to make it right.

He even 'borrowed' from my sales information.

I knew I should have bought stir-plate.com when I registered stirplates.com
 
How lame...! We all know that stirplates.com is a trusted, good source for stirplates. Your name will not be tarnished by this dude. Heck, he'll be out of business in a few months and the domain will be free in a year anyways.
 
This is why pm's are a better way of sorting out problems with vendors. Instead of whistle blowing to the whole community.
 
WOW !!!! M-effer!

PLEASE PLEASE PLEASE Do not confuse this ass-hat with me and my stirplates.com website!!
When I scanned the message title my heart skipped a beat wondering who out there had a problem with an order and didn't give me an opportunity to make it right.

He even 'borrowed' from my sales information.

I knew I should have bought stir-plate.com when I registered stirplates.com

I'll admit that I was confused at first. I've been shopping around for a stir plate and when I saw this thread I was thrown for a loop. Once I clicked the link I realized it wasn't your site. So, the good news, you're still in the running when I finally make my purchase! :mug:
 
FWIW, When i designed my stir plate, I played a lot with PWM circuits. The problem is it is difficult to get a fan type motor to respond well to a frequency range outside of our audible range of 20-20Khz. So every design I played with created an annoying hum and/or whine. I don't know that his does that, but below 20hz the pulse will studder the fan and it's pretty complicated to have it work above 20Khz.

The LM317 does not get hot at the current these fans take (at least mine doesn't).

If you're looking for a stir plate and you're not going to build your own, buy it from either me or stirstarters.com. I don't care for the case stirstarters uses and I prefer my circuit board but he has a good solid design otherwise and you can't go wrong with either choice.

I much prefer the honest, friendly competition from stirstarters than this clown.
 
This is why pm's are a better way of sorting out problems with vendors. Instead of whistle blowing to the whole community.

PM's are better in most circumstances. However with the rare vendor with chronic bad service "whistle blowing" serves to prevent our brewing brothers and sisters from making painful choices from known problematic vendors. I think kegkits.com definitely fits that criteria. I know I appreciate such information, just as I appreciate public posts on vendors who provide superior service.

In this case it is unfortunate that the problematic vendor registerred a site almost identicle in name to a trusted vendor.
 
PM's are better in most circumstances. However with the rare vendor with chronic bad service "whistle blowing" serves to prevent our brewing brothers and sisters from making painful choices from known problematic vendors. I think kegkits.com definitely fits that criteria. I know I appreciate such information, just as I appreciate public posts on vendors who provide superior service.

In this case it is unfortunate that the problematic vendor registerred a site almost identicle in name to a trusted vendor.

I agree, but a pm first would have saved Derrin from losing potential sales and having to defend his good name.:mug:
 
Using nearly identical domain names to blow smoke and confuse those browsing is as old as the Internet. While this doesn't go back quite as far as the Roman Empire, it's well established, and it's not going anywhere. Using and buying on the Internet has its risks, and it just serves to remind us all that it's still a caveat emptor world.

Personally, if I'm buying for the first time on any web site, I do some checking. Third-party reviews are excellent, as are comments placed on forums like this one by satisfied (or, in this case, the reverse) customers. If a person isn't willing to spend the time doing some checking, best to deal locally.
 
I agree, but a pm first would have saved Derrin from losing potential sales and having to defend his good name.:mug:

A PM to who exactly?!?!?!? Every single HBT member? That's who needed to know about stir-plates.com. Kegkits dot com is already a known schmuck entity and if he is doing another scam on this community everyone needs to know.

Especially Derrin, so he can begin to spread the word about the possibility of confusion.
 
i bought a bunch of tri-clamps from Derrin and got a quality product, fast.

WOW !!!! M-effer!

PLEASE PLEASE PLEASE Do not confuse this ass-hat with me and my stirplates.com website!!
When I scanned the message title my heart skipped a beat wondering who out there had a problem with an order and didn't give me an opportunity to make it right.

He even 'borrowed' from my sales information.

I knew I should have bought stir-plate.com when I registered stirplates.com
 
I bought a stir plate from Derrin and have been very happy with it. I hope he doesn't lose any business over confusion with that other site.
 
WOW !!!! M-effer!

PLEASE PLEASE PLEASE Do not confuse this ass-hat with me and my stirplates.com website!!
When I scanned the message title my heart skipped a beat wondering who out there had a problem with an order and didn't give me an opportunity to make it right.

He even 'borrowed' from my sales information.

I knew I should have bought stir-plate.com when I registered stirplates.com

I'm glad you posted this, because this is the association that I made and I'm contemplating pulling the trigger on a stir plate from you.
 
Derrin, as the OP, I want to apologize for any confusion I may have caused. I feel that this joker needs to be called out, but it's a real shame if it interferes with your business in any way. I added an obvious note at the top of my original post to hopefully help clear up confusion.
 
Derrin, as the OP, I want to apologize for any confusion I may have caused. I feel that this joker needs to be called out, but it's a real shame if it interferes with your business in any way. I added an obvious note at the top of my original post to hopefully help clear up confusion.

Thank you very much and no apology needed. I'm sure you weren't thinking of my little business when you came across the info. Thanks for the effort to straighten it out and really thanks for the heads up!

Thanks to everyone for the support. I admit I'm slightly distraught that a such a disreputable person has taken a website name so close to mine and that a couple other readers had the same confusion I did. However, I'm relieved in the amount of support I see from users that know who I am and even ones that I don't think are even my customers (yet) but know of me from other referrals.

Bargain Fittings suggested I put a "dont confuse me with" message on my site. While not a bad idea I don't want to draw any more attention to him. What I'm more worried about is people ordering from him thinking they are ordering from me and then getting screwed. Hopefully his rediculous price will keep people from ordering and I am going to put some copy on my sites about why I don't feel PWM is not a good choice for this application. (it's perfect for dimming an LED/LCD or controlling a motor on a scooter or cart) The PWM circuit I played with is actually not too much more to build than the LM317 circuit, maybe $5 additional cost and he wants ~$89 for that plate?

Anyway, sorry for the rant and thanks again everyone for the support and getting the word out to other brewers that he is not me!

Derrin
 
I bought a stir plate from Derrin and have been very happy with it. I hope he doesn't lose any business over confusion with that other site.

+1 I have bought 2 stirplates and several thermowells from Derrin (stirplates.com, now known as Brewershardware.com) and product quality plus customer service is second to none!!

I would not hesitate spending my hard earned cash on his products.
 
Perhaps one of the forum gods can change the subject of the thread to something like "Don't confuse stir-plate.com with stirplates.com!" or something like that.

This makes me wonder if someone ought to register keg-kits.com and put up a page listing all the woes people have had with the other site. :D
 
Okay Derrin, I've been leaning towards your product anyway, because I like several of the design features that you've already highlighted in this thread. Payday is not until next week, but I'm committed to purchasing my first stir plate from you sir! Expect my order in the next few weeks.
 
A few comments about the stir-plate.com website problem:

His claim that the LM317 voltage regulator generates too much heat is bogus. I can run my stir plate at the lowest speed setting, where one would expect the LM317 to get the hottest, and it doesn't even get warm to the touch! True, the PWM design is more energy efficient, but the energy saved in miniscule.

There won't be many of these units sold at $89 a pop.

Good customer service is something you have to work for to achieve. Derrin at stirplates.com does that. I aim for that goal also. The homebrewing community is well connected and it doesn't take many unhappy customers to turn a stir-plate.com into a laughing stock.
 
I much prefer the honest, friendly competition from stirstarters than this clown.

Good customer service is something you have to work for to achieve. Derrin at stirplates.com does that. I aim for that goal also.

Can you feel the love tonight....

Seriously it is nice to see some friendly competition between two vendors who, from what I've read, both make a great product. May kegkits.com/stir-plate.com burn in the eternal fire!!!!! :rockin:
 
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