So, the 2 cups per minute is a total estimation. It's probably more than that. It's much more than a trickle, so maybe double that estimation? I don't know - I'll try to be more precise next time. I don't think recirculation rate is the problem.
I do have a wilser bag, and a false bottom from Brewhardware.com. I'm going to defer to Bobby, who built the system. I'm sure he didn't give me something that wouldn't work. Any error is likely on the user's part.
I am doing a full volume mash. Also draining and squeezing the hell out of the bag. Plus, all the stirring during the mash.
I agree that 87.6% still seems unrealistic. Keep in mind, though, that I'm new to the Beersmith program, and this was the first time I was using a refractometer. There's a definite possibility that my sample came from a concentrated pocket of wort, I read it wrong, put the wrong values in the program, or all three. I'll dial it in and maybe see more realistic numbers on future brews.
Thanks!!