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Very happy to see that you have Bullion hops in stock... only place I have seen with it! I will continue to order my goods from you... and expect a big order soon! Big barleywine partigyle: amber ale AND either a porter or brown ale. Thinking... 35lbs of grain!
 
Ed, how is the preparation for Cyber MOnday sale going? Want to start it on Black Friday? :)
 
+1,000,000 for Ed being my permanent go-to guy for all my online purchases!!! :ban:

I won't mention specifics, but this dude goes the extra step to make his customers happy!!!

YOU DA MAN!!!

(maybe shoulda posted this in DRMM, but the sentiment is real :drunk:)
 
Thanks for the great comments. The progress for the Cyber Monday sale are going well.

Thanks,

Ed

Any hints?

I've already asked for a gift certificate from BMW for my Christmas gift from whoever drew my name! (We don't know who drew our name, but we put up a "wishlist".)
 
Thanks for the great comments. The progress for the Cyber Monday sale are going well.

Thanks,

Ed

Sounds like Monday I will not be able to harp at colleagues for shopping :cross: since I will be on BMW anyway.
I have changed my whole brewing schedule to accomodate stuff I need from BMW :tank:
 
less than 24 hrs from order placement to receipt of tracking number. Well done, Ed.

Your service is top notch.:mug:
 
Got my beergun and stainless racking cane as well as my ingredients from your cyber monday sale- don't know if I thanked you in my other post but I just wanted to say you rock, yet again. Thanks Ed!
 
ok Im not much of a complainer but I received my order and my edmond fitz grain bag was split open Im sure it was a bad seal. No, I didnt call or try and contact. I just thought I would let you know. There was no cut in bottom of box and it sucked being a pound short on my grain bill ref #7D93977D. I think the bag are on the bottom and the peanuts are poured on top. Any way sorry to complain
 
ok Im not much of a complainer but I received my order and my edmond fitz grain bag was split open Im sure it was a bad seal. No, I didnt call or try and contact. I just thought I would let you know. There was no cut in bottom of box and it sucked being a pound short on my grain bill ref #7D93977D. I think the bag are on the bottom and the peanuts are poured on top. Any way sorry to complain

Do not be sorry. We like to know these things. I can count on 1 hand the number of times we have had a bad seal on a bag of grain. Please let us know about these things, and we will take care of you. We may not be perfect every time but we do make up for our mistakes.

Thanks,

Ed
 
Got gobs of grain, yeast, and other stuff from Ed (cyber monday, yesssssss).

One complaint: please consider moving to bio peanuts. I'm not mr. super-green, but when the wind hits those things on garbage day, they ruin the neighborhood. I have a fingernails-on-chalkboard chewing-on-tinfoil relationship with those plastic peanuts.

So, back to the lovin', you can have all my business in the future. Thanks.
 
First time ordering from them? I don't think I've ever orderded from them that that hasn't happened

No, not at all, actually. After really slow ship times and poor customer service about 2 yrs ago from another on line vendor on this site , I switched to BMW and haven't looked back.

What did surprise me was the quick shipment so soon after the cyber Monday sale

Again, well done Ed.
 
What did surprise me was the quick shipment so soon after the cyber Monday sale

Again, well done Ed.


What was surprising to me that with all the order shipping we were doing I completely forgot that our 2 year anniversary of opening was last Friday.

At least I do not forget my wedding anniversary.

Ed
 
What was surprising to me that with all the order shipping we were doing I completely forgot that our 2 year anniversary of opening was last Friday.

At least I do not forget my wedding anniversary.

Ed

Congrats on you your 2 year anniversary! :mug:
I love buying stuff from you guys!
 
Got gobs of grain, yeast, and other stuff from Ed (cyber monday, yesssssss).

One complaint: please consider moving to bio peanuts. I'm not mr. super-green, but when the wind hits those things on garbage day, they ruin the neighborhood. I have a fingernails-on-chalkboard chewing-on-tinfoil relationship with those plastic peanuts.

So, back to the lovin', you can have all my business in the future. Thanks.

I don't much care for the peanuts either. I do a lot of shipping and my preferred packing material is actually newsprint which you can often get in large rolls for cheap (or even free) if you have a local newspaper printer.
 
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