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Yeah, same here. It was there one day, gone the next. Since there's two of us (or more?), I'd guess it's something on BMW's end, but who knows?
Brewmasters Warehouse
- Thread starter Brewmasters Warehouse
- Start date
Help Support Homebrew Talk:
I think my LHBS use to buy all there stuff form these guys...Then a fallout happened because a delayed shipment or something went wrong. I have never boughten nor have heard anything bad from them in the past. I'll check and post if this was the wrong store. Sorry
OP
OP
Brewmasters Warehouse
Well-Known Member
I think you are mistaken. We are a retailer just like your LHBS, and retailer typically buy from wholesalers like Brewmasters Inc. in Cali which is who I think you are referring to.
OP
OP
Brewmasters Warehouse
Well-Known Member
On the cookie thing. We do not do anything as far as I know to remove cookies from the website after a certain point. I will ask the web guys for some more detail, but the save the cart feature is something that will be a part of the next upgrade to the website.
Your probably right. Sorry for that post's I wasn't trying to drive off business. I might order some stuff in the future so don't hate me just yet. Cheers
OP
OP
Brewmasters Warehouse
Well-Known Member
No worries. I really do not hate anyone, and we are always here for you if you need something.
Thanks,
Ed
Hey Ed,
I couldn't help but notice that you guys sent a 6 gallon better bottle (that I didn't order) with my latest shipment. If it's a mistake, I'll be happy to send it back. It's probably wishful thinking, but I am hoping it is your way of saying thanks for my latest big order and for being a very loyal customer!! Lord knows I can always use an extra fermenter.
Please let me know if you would like me to send it back.
I couldn't help but notice that you guys sent a 6 gallon better bottle (that I didn't order) with my latest shipment. If it's a mistake, I'll be happy to send it back. It's probably wishful thinking, but I am hoping it is your way of saying thanks for my latest big order and for being a very loyal customer!! Lord knows I can always use an extra fermenter.
Please let me know if you would like me to send it back.
OP
OP
Brewmasters Warehouse
Well-Known Member
That Better Bottle was part of our ultra top secret shipping program. You know the one that has items delivered before you even knew that you wanted it.
Oh, I definitely knew that I wanted it. I have glass carboys and buckets and have always wanted to give the better bottle a try.
Just another reason why I never give a second thought to who I order ingredients/supplies from! Keep up the good work!
Sizz
Well-Known Member
Ed, you guys do CO2 refills?
OP
OP
Brewmasters Warehouse
Well-Known Member
Sorry man but we do not fill them as of yet.
callmebruce
Well-Known Member
Ed, it was a pleasure dropping by today. Scott did a great job setting me up for my first brew. Going for an English style pale ale. Your new location looks like it will have better foot traffic, and is much more visible from the road.
Now to decide - wait for my oldest son to get off work so we can brew together, or start messing around with it now!
Now to decide - wait for my oldest son to get off work so we can brew together, or start messing around with it now!
NuclearRich
Well-Known Member
Just wanted to give a little shout out to BMW. Its a great website, with just about any damn thing a homebrewer could possibly want. I had a little mixup with an order and the customer service was pretty good too! Keep on rockin
I agree, great customer service! Do y'all sell those "Wine Degasser's" to aerate inside a better bottle? I couldn't find them on the site
Like This
Like This
Cpt_Kirks
Well-Known Member
Ed,
Do you have any nice kegs in stock? I'm thinking of rolling one into my next order.
Do you have any nice kegs in stock? I'm thinking of rolling one into my next order.
OP
OP
Brewmasters Warehouse
Well-Known Member
I agree, great customer service! Do y'all sell those "Wine Degasser's" to aerate inside a better bottle? I couldn't find them on the site
Like This
That is more of a wine product than a beer product, but check back in a couple of days and it will be up there.
OP
OP
Brewmasters Warehouse
Well-Known Member
Oh yeah we received a big order of kegs in late this afternoon. All the kegs like to be in very good shape.
OP
OP
Brewmasters Warehouse
Well-Known Member
Did the auto-siphons show up on that shipment as well?
If so Ill be by tomorrow.
Yes they did. See you tomorrow.
I have to say that Ed and the crew there at Brewmasters are the BEST in the Atlanta area. As an owner of a small business, customer service and product KNOWLEDGE are a must to keep my business. I used to frequent another brew shop and quite frankly got tired of the attitude and the freaking high prices.
As a new home brewer I have a million and one questions.
Thank you guys for being understanding and taking the time to help me understand what the heck I am doing!
Now...about price, If you are in the Metro-Atlanta area and are not making the drive over to Marietta to see these guys, you obviously have too much $$. lol Seriously though, Thank you for doing business the way you do.
Rob
As a new home brewer I have a million and one questions.
Thank you guys for being understanding and taking the time to help me understand what the heck I am doing!Now...about price, If you are in the Metro-Atlanta area and are not making the drive over to Marietta to see these guys, you obviously have too much $$. lol Seriously though, Thank you for doing business the way you do.
Rob
BSBrewer
Well-Known Member
anyone else having issues with the site right now? I can go to the main page but every link brings me to a 404 page
chumprock
Well-Known Member
Challenger Hops. You dont has them!
mrkstel
Well-Known Member
I just used the Brew-Builder for the first time to order the ingredients for BM's Aberdeen Brown Ale. What an awesome web app!!! I especially appreciated being able to order small amounts of grain by the ounce instead of having to purchase it by the pound and split it. I haven't found another online store allows you to do this. Great site, Ed!!!
Challenger Hops. You dont has them!
Sadly, I just discovered the same thing.
OP
OP
Brewmasters Warehouse
Well-Known Member
Challenger Hops. You dont has them!
Let me see what I can do to get some Challenger in. We used to have them but the supplier was always out of stock when I ordered them, and I gave up on them.
BSBrewer
Well-Known Member
Ed,
What's your SOP for if you arrive home and your BrewMaster's Order has been 1/2 eaten by an animal? Do I contact FedEx or ????
What's your SOP for if you arrive home and your BrewMaster's Order has been 1/2 eaten by an animal? Do I contact FedEx or ????
ArcaneXor
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FedEx. What did you order though? Malt?
Animal Control.
