Brewmasters Warehouse

[Shackled]

Always receive the freshest of product and a GREAT grain crush.

If youre lucky you will get packing peanuts in that crush as well
Just messing with ya Ed.
There was a small child on the loose in the store that day and a peanut ended up in the grain mill. He took care of it right away

 

[Brewmasters Warehouse]

Hey Ed,

Do you have a you tube post or anything that walks a person through the recipe builder software? A step by step video would help greatly for a beginner.

Since I am up in Charleston SC, I would love to order from you, but the recipe software is a little daunting at first look. I am assuming since there is a liquid extract tab you can order recipes for mini or partial mash. I am a few more batches away from AG.

I have fiddled with the recipe builder using home brew recipes from books but not confident in hitting the send button.

Any help or advice is greatly appreciated.

We do not have a video up of how to use the Brew Builder but that is a great idea. You can basically do anything you want with the software and your recipe. I am happy to help you out, so if you want to email me what you are trying to make I will double check everything before you hit send.

Thanks,

Ed

 

[maxamuus]

There was a small child on the loose in the store that ended up in the grain mill. He took care of it right away

Fixed.

I like my beer with a little ground up brat in it. Gives it a little tartness.

PS. Just placed my order. Thanks for the HBT discount and great service.

 

[Captain_Bigelow]

Ed, for Blichmann products does the shipping email with tracking number get sent directly to me from Blichmann?

 

[humann_brewing]

Ed, I ordered some hurricane burners on July 30th and still haven't heard any update as to their delivery. I emailed the contact on the website a while back but never heard back.

Do you know if there is an ETA from hurricane?

 

[Brewmasters Warehouse]

Ed, for Blichmann products does the shipping email with tracking number get sent directly to me from Blichmann?

Blichmann will send us the tracking information and as soon as we get them we will send them along to you.

Thanks,

Ed

 

[Brewmasters Warehouse]

Ed, I ordered some hurricane burners on July 30th and still haven't heard any update as to their delivery. I emailed the contact on the website a while back but never heard back.

Do you know if there is an ETA from hurricane?

Really, I can not believe that you have not received them. Something must be up. Please shoot me an email, so I can get all of your information.

info at brewmasterswarehouse dot com

Thanks,

Ed

 

[Yooper]

Really, I can not believe that you have not received them. Something must be up. Please shoot me an email, so I can get all of your information.

info at brewmasterswarehouse dot com

Thanks,

Ed

Hey, Ed! I was drunk when I ordered last night. Please tell me that you DON'T read the "comments" section, ok?

 

[Whut]

Thanks for the HBT discount and great service.

I must be missing something then (or I'd been drinking). Hey Ed, how does one go about getting an HBT discount?

BTW, thanks for the email on why shipments were delayed last week (ie. wet hops). I was in no hurry to get the grain but the fact you let me/us know was a true testiment of outstanding customer service.

Please tell me that you DON'T read the "comments" section, ok?

Sorry Yoop but they seperated my grain in to seperate quantities just as I asked them. Hope what you said was something good!

Trace

 

[Brewmasters Warehouse]

Hey, Ed! I was drunk when I ordered last night. Please tell me that you DON'T read the "comments" section, ok?

Yooper, we certainly do read everyone's special instructions. Don't worry your secret is safe with me.

Thanks,

Ed

 

[Brewmasters Warehouse]

I must be missing something then (or I'd been drinking). Hey Ed, how does one go about getting an HBT discount?

BTW, thanks for the email on why shipments were delayed last week (ie. wet hops). I was in no hurry to get the grain but the fact you let me/us know was a true testiment of outstanding customer service.



Sorry Yoop but they seperated my grain in to seperate quantities just as I asked them. Hope what you said was something good!

Trace

Trace,

Your are very welcome and I appreciate your patience while we worked through the back log. We are pretty much back on schedule with quick shipping now.

To get on the list there is a thread with the instructions.

Thanks,

Ed

 

[Whut]

Done, thanks Ed!

Trace

 

[humann_brewing]

Really, I can not believe that you have not received them. Something must be up. Please shoot me an email, so I can get all of your information.

info at brewmasterswarehouse dot com

Thanks,

Ed

Done, thanks!

 

[Augie]

What is the average ship time for a polarware pot? I see it drop ships from the manufacturer. Thanks

 

[Brewmasters Warehouse]

The average time is about 3-4 business days from the order time to shipping. It really depends on a lot of factors, but they are usually decent.

 

[Augie]

Thanks, look for an order today

 

[DoctorDuvel]

i put an order in about 2 weeks ago...website is clean and easy to navigate...large selection of items with good descriptions...excellent prices (the best i've found)....and items were packaged neatly - and the hops are vacuum sealed!...plus the brew-builder is an excellent, unique feature...i'll definitely be ordering again

 

[BSBrewer]

Ed,

Any October code yet? Apparently its not programed in under the normal nomenclature - placing one of, if not my biggest order to date and want to wait for the code.

 

[maxamuus]

Bet he is just swapped with the big move.

 

[Rex_foxhound]

The move set him back a few days but I'm sure he will be back on schedule asap with the October code and such.

 

[Cpt_Kirks]

The move set him back a few days but I'm sure he will be back on schedule asap with the October code and such.

Code is out now.

:rockin:

 

[Brewmasters Warehouse]

The move set him back a few days but I'm sure he will be back on schedule asap with the October code and such.

The move is this Friday, and Saturday. I was out of town visiting family before the busy season kicked off. Sorry for not getting it out at the start of the month.

Thanks,

Ed

 

[Rex_foxhound]

Ha I was only a week ahead of schedule. Guess I was planning ahead or something.

 

[Captain_Bigelow]

Ed, I received some of that recalled Nottingham yeast from you last week. How are you handling the recall? Do I just mail it back to you?

 

[Brewmasters Warehouse]

Sure you can send it back to us, or directly to Danstar/Lellemand.

 

[Brewfat]

Ed,

I sent you an email on this as well but how do i use more than one gift certificate for the same order? I can only enter one at a time on the site.

Thanks

 

[Brewmasters Warehouse]

Ed,

I sent you an email on this as well but how do i use more than one gift certificate for the same order? I can only enter one at a time on the site.

Thanks

I have emailed you back on this. We can get you taken care of.

Thanks,

Ed

 

[passedpawn]

Hey ed, how long do items in a BM cart persist. I like to add to the cart slowly, over a month or two, and then pulll the trigger when the list gets long enough. My cart keeps emptying. Thanks.

This happened to me again. I had a fairly lengthy list in there, about a month old. Dang it.

 

[AnOldUR]

This happened to me again. I had a fairly lengthy list in there, about a month old. Dang it.

Same thing happened to me. What's up with that? It never did that before.

 

[passedpawn]

I don't believe I have done anything (intentionally) to clear cookies on my PC. I think it's getting cleared in at BMW.