Brewmasters Warehouse

[Moose777]

FedExed me my missing hops...outstanding!

Now that's what I call making it right..I appreciate it.

 

[GoldMiner]

I can't seem to find a BMW logo pint glass on the site.

 

[chumprock]

FedExed me my missing hops...outstanding!

Now that's what I call making it right..I appreciate it.

Yeah, that's why he has so many fans.
Unprecedented Customer Service!

 

[permo]

I just recieved my first order and i couldn't be more pleased. Two big recipes, 1.090 OG recipes, shipped to my door for $40. The two recipes are packaged individually in sealed plastic bags that appear to be airtight. I can brew one now and I am confident that, due to the great packaging, I can wait a week and brew the other!

If you haven't tried BMW out yet you certainly should...they beat my LHBS shop by at least 35% on prices and that includes shipping.


I have to say that I am also quite impressed with the selection of grains and brew builder software is awesome!!

 

[Brewmasters Warehouse]

I just recieved my first order and i couldn't be more pleased. Two big recipes, 1.090 OG recipes, shipped to my door for $40. The two recipes are packaged individually in sealed plastic bags that appear to be airtight. I can brew one now and I am confident that, due to the great packaging, I can wait a week and brew the other!

If you haven't tried BMW out yet you certainly should...they beat my LHBS shop by at least 35% on prices and that includes shipping.


I have to say that I am also quite impressed with the selection of grains and brew builder software is awesome!!

Thank you very much. The bags of grain should be air tight. We squeeze the bags to ensure that they are properly sealed before shipping them out.

Ed

 

[fifelee]

Ordered 4lbs of PBW. Got 8lbs. Not sure why, but very happy. Thanks Ed. You are my new favorite home brew store.

 

[Brewmasters Warehouse]

Ordered 4lbs of PBW. Got 8lbs. Not sure why, but very happy. Thanks Ed. You are my new favorite home brew store.

You got our top secret upgrade to a product that is in stock to avoid delays. We do it every so often when I feel that it is more important to ship an order than wait to get something in. Just part of our commitment to our customers, or the fact that I should be committed, either one.


Ed

 

[Nikobrew]

I should be committed, either one.

Now THAT's a frickin' man! I don't know if you remember in business school Ed but when you sell something and give something worth approximately double what they ordered at no extra cost, it may actually cost you money which of course is the most important thing.

.. Or maybe you dropped out after the Customer Service class, which is great too

Anyhow, that's just awesome service, what a way to set the bar.

 

[fishnfever]

You got our top secret upgrade to a product that is in stock to avoid delays. We do it every so often when I feel that it is more important to ship an order than wait to get something in. Just part of our commitment to our customers, or the fact that I should be committed, either one.


Ed

Kudos to you Ed!!! I have ordered twice from you and plan on doing a whole lot more. Your shipping is fast and your products that I have gotten from you are very well packed and just all around great product

 

[Moose777]

Ed you got any digital thermometers? I ordered the large dial one you have and it works good but a large read out digital therm would be great

 

[Brewmasters Warehouse]

Ed you got any digital thermometers? I ordered the large dial one you have and it works good but a large read out digital therm would be great

Let me see if I can find a nice one for a decent price.

Thanks,

Ed

 

[Moose777]

Right on..

 

[UncleDave]

Ed,

I added a Mile Ale recipe in the Brewbuilder a couple of months ago. The main ingredient is Mild Malt. Was planning on using the Mild malt for a Stout recipe that I am brewing in a few weeks and I cannot find it listed anymore. Was wondering if you still carry it?

Dave

 

[cheesecake]

Placed a order this evening....ill be placing one in 2 weeks to order what i need

 

[Brewmasters Warehouse]

Ed,

I added a Mile Ale recipe in the Brewbuilder a couple of months ago. The main ingredient is Mild Malt. Was planning on using the Mild malt for a Stout recipe that I am brewing in a few weeks and I cannot find it listed anymore. Was wondering if you still carry it?

Dave

Sorry Dave, the mild malt went bye bye. We simply never sold a lot of it, and it has been gone for about 3 months and you are the only person that even noticed it that I know of. We replaced it with Black Barley, and have sold more of that then the Mild Malt.

Sorry,

Ed

 

[pksmitty]

I'll probably be placing my first order from Brewasters Warehouse today or tomorrow. Just wondering if I have to order an entire recipe from brewbuilder in order to get the discount, or can I just order the grains and yeast? (I already have the hops) I'll be placing the order either way, just curious.

Thanks

 

[uncleozzy]

I'll probably be placing my first order from Brewasters Warehouse today or tomorrow. Just wondering if I have to order an entire recipe from brewbuilder in order to get the discount, or can I just order the grains and yeast? (I already have the hops) I'll be placing the order either way, just curious.

Thanks

I used the BrewBuilder discount last week omitting the hops and yeast: just got grains and extract (for PM). Awesome price.

I'm really happy with the order, too. Really well-packed and labeled (and very, very few packing peanuts in the box, which is great; whenever there's a bunch of those around, I always manage to miss the trashcan with a few, and find the cats chewing on them a week later). I wouldn't mind a grain bill on the bag along with the recipe name, but it's no biggie to just keep the invoice with the bags of grain.

I didn't manage to brew this weekend like I'd planned, but the crush looks great; I'm hoping for an extra point or two.

 

[Brewmasters Warehouse]

You just have to build the recipe within the brew builder to get the discount. You can leave the hops out no problem.

Thanks,

Ed

 

[torbanac]

Do you ship fractional pounds or just full pounds?

 

[permo]

I didn't manage to brew this weekend like I'd planned, but the crush looks great; I'm hoping for an extra point or two.

They have their crush dialed in, I recently brewed a 1.100 OG belgian ale, that was only supposed to be a 1.090 belgian...I gained some efficiency with the grains purchased and crushed @ BMW.

 

[ArcaneXor]

Do you ship fractional pounds or just full pounds?

You can order by ounce.

 

[Brewmasters Warehouse]

Do you ship fractional pounds or just full pounds?

We ship down to the ounce on every grain that we sell.

Thanks,

Ed

 

[uncleozzy]

They have their crush dialed in, I recently brewed a 1.100 OG belgian ale, that was only supposed to be a 1.090 belgian...I gained some efficiency with the grains purchased and crushed @ BMW.

You're not kidding. I just managed 5 more points than I'd planned on a 5.5lb (partial mash) grain bill. Yee-haw.

 

[Brewmasters Warehouse]

You're not kidding. I just managed 5 more points than I'd planned on a 5.5lb (partial mash) grain bill. Yee-haw.

That is what we like to hear.

Thanks,

Ed

 

[DougBrew]

I can't stop singing Ed's praises. I live in Orlando and we have a less than friendly establishment in town. In any case, I am sometimes obligated to buy from them. However, I hope I never have to do that again because I plan on ordering from you guys from here on out!

Keep on keeping on!

 

[Brewmasters Warehouse]

I can't stop singing Ed's praises. I live in Orlando and we have a less than friendly establishment in town. In any case, I am sometimes obligated to buy from them. However, I hope I never have to do that again because I plan on ordering from you guys from here on out!

Keep on keeping on!

I saw a thread about a less than friendly establishment in your area. I think every vendor on this site would have been as mortified as I was when they read it. Don't worry I am here for you for anything you need.

Thanks,

Ed

 

[ArcaneXor]

I don't understand how Hearts Homebrew is still in business. I don't think I've ever heard a single positive thing about them.

 

[Brewmasters Warehouse]

I don't understand how Hearts Homebrew is still in business. I don't think I've ever heard a single positive thing about them.

I had never heard of them before stumbling upon the thread. The situation really burns me in a special way because of the long hard fight I had to even sell my products to locals, and they are just abusing them from the sounds of it. What a world, we were dying to sell to locals and they do not even want to.

Edit: I will have some new product updates in the coming weeks, so stay tuned.

 

[FrostyBeverage]

Hey Ed,

Got my first order from ya today, ala the HBTPCL. You are out of Ferm-cap and the packer noted it would be sent when in stock, any idea of when it will be back? Was buying for brewing this weekend...

 

[jkarp]

First Brewmasters order arrived today. Packaging is phenomenal. Crush looked GREAT. Even had the Spalt qty adjusted due to different AA at no charge.

Gotta say, I'm impressed Ed. I'm very fortunate to be close to one of the best HBS in the country - The Brew Hut. Steve better be worried - you're giving him a run for my money!