AHS...great service!

[Austinhomebrew]

Im am not sure what the delay was but I assure you that we have solved any delays. I doubled the staff in the shipping department and added a second shift.

You always have the option of shipping the same day if you pay the full shipping. If you go with the flat rate, our turn around time should be 2-4 days. The reason it will be 2-4 days is the volume of orders we receive. We have received the most orders so far this year for the company. Only 10% of the customers choose the expedite service so 90% of the volume is the flat rate option.

Most people don't want to pay for the shipping, if they can wait a couple days the flat rate shipping is a great value.

Other stores may be able to ship your order out that same day without asking, but they will charge full shipping. That is the same as our expedited same day shipping.
Forrest

 

[SOB]

Would someone that is buying things that can be pulled and shipped quickly (ie. equpiment, kits, etc.) possibly ship faster than someone who made their own recipe and needs bulk grains weighed, milled and packaged? Not sure if that's the case but I could see how an "easier" order could go out faster even if shipped on the same day.