The fingerprinting appointment yesterday went less than stellar. Well, mine was fine, but my wife had all kinds of issues. They had two techs (or whatever you want to call them) doing the screening, a man and a woman. My wife got called back first, and went to the woman's workstation. From the waiting area, I could hear the woman talking in an annoyed tone, but I couldn't really catch all of the conversation. The male tech called me back and ran through my screening. Pretty straightforward, took maybe 10 minutes. I finished up and walked out, but my wife was still in the screening room. Odd.
I sat and waited another several minutes until she came out front, obviously agitated. Once we got outside, she told me the female tech was extremely rude and when she could not get a set of reliable prints from my wife, she got even nastier, jerking her hands around and trying to reposition them on the scanner.
Backstory: after a childhood accident, my wife lost part of the tip of her right ring finger, so that finger is slightly shorter than normal and has an irregular print. Her right pinky is also a little irregular. She said she tried to explain this to the tech, who kept saying stuff like "oh, you think you know how to do my job?" and "I hope they reject your prints."
Once I finished up, the tech had the man come over and do her scans, which he did without issue. The female tech, apparently still not satisfied with the results, went back and redid half the scans, although she never got good ones on SWMBO's right ring and pinky fingers.
So, my wife's beside herself, afraid this miserable woman is either going to either submit a bad set of prints, or not submit them at all out of spite, and her background check is going to fail. Not only that, but she came home from work yesterday to show me that her right wrist was sore and swollen from getting worked over by the tech. I told her she should consider filing a complaint of unprofessional conduct, but she's afraid that doing so might also jeopardize her application. "Snitches get stitches," and all that.