So it looks like it will be even longer of a wait until we see a resolution to this mess, below is an email I received from the CHI Company regarding a need for test subjects. I feel like I've already been a test subject as they obviously have been relying on the consumer to test products which should have been tested before hitting the market. Not to mention setting up accounts on HBT to try and infiltrate conversations regarding these issues.
Begin received email:
The CHI Company 6070 Enterprise Dr. STE K Diamond Springs, CA. 95619-9442
[email protected] www.chicompany.net 530-622-8265
PRESS REPLY - NOT NEW: This will allow us to read the complete conversation in one email.
Hello Vent-Matic purchaser
As you know there were leaking issues with the 2013 Vent-Matic v.1 & 2; first with the front seal and then a mis-sized top teflon gasket. Once again, we apologize for the errors.
On February 14 th the manufacturer informed us that they have recieved the new gaskets & seals. They will now take 24 faucets and perform a 48 our leak test, each faucet at a different psi from 5psi to 20psi. The manufacturer will also perform an automatic lever activation test (via machine) to leak test during the operation of the faucet lever. We should receive the first batch around the end of February.
THIS IS WHERE YOU COME IN: The CHI Company is looking for 12 of you to field test the 2013 Vent-Matic v.3 Faucet. THIS IS NOT GOING TO BE ALL FUN & GAMES. Should you accept, you will have to do some work. We are looking for people that will:
1. Sign a non-disclosure agreement. We can not afford to have reviews publically posted before any issues are remidied. 2. Have past experience with both standard and Perlick forward seal type faucets, 3. Have the ability and discipline to evaluate a situation and accurately write about it.
Be a member of a State or AHA registered homebrew club,
4.
5. Be a member of Homebrewtalk.com - and other forums where you would then post on the behalf of The CHI Company the collective reviews. 6. Answer a survey based upon your experience.
IF YOU ARE INTERESTED please copy, paste, answer and email us the following to:
[email protected] Type this as the email subject line:
Full name or past order number: Are you willing to sign a non-disclosure agreement? How many Vent-Matic faucets did you originally purchase?
Number of years of pouring beer at home? How many Faucets / beer lines are in active use at home RIGHT NOW? How many times per week do you pour a beverage with a Beer Faucet at home?
Are you a member of a State or AHA registered HBClub?
Are you a member of HBTalk.com? Have you previously posted about your Vent-Matic experience on HBTalk.com? If so, what is your screen name? Are you willing to post on HBTalk.com and other forums on behalf of The CHI Company?
Should you be choosen for this product evaluation you will receive an email notification of such. You will receive the non-disclosure form to sign and email back to us. You will then receive the evaluation instructions via email and then be sent a Vent-Matic v.3 Faucet for review. At the end of the evaluation period you will be able to keep the Vent-matic v.3 Faucet as our gift to you.
Thank you for your help. Matthew Chitiea The CHI Company, LLC