rednekhippiemotrcyclfreak
Well-Known Member
I know I'm going to lose it one of these days. Lip service, or worse, the cold shoulder, just drives me up the wall. This latest string of events started with Tule Duck Brewing. When they first showed up here in the Nashville area, I thought, yay, something new to try. I bought a 4 pack of Tule Duck Red Ale. This product comes in cans, novel in a way, but the description of the beer was right in my wheelhouse. Chilled it down and tried one the next day..... yuck. It was perfectly flat and sour to the point of skunky. I ditched it and opened another, same result, one more.... no change. I saved the last one and sent an email to the Tule Duck people. First I got a bland apology with an offer to "make it right". I wasn't looking for free beer, just good beer, and I thought they might care that they had bad product on the shelf. After my second email I got a response saying that their beer was supposed to be slightly sour and possibly "not for my palate." That was all I needed to hear. No more Tule Duck for me. Then about two months later one of the folks at the package store where I bought the beer told me that Tule Duck removed all of that lot of beer from their shelves because it had an infection of some sort. Seems like the Tule Duck people might have 'fessed up to their mistake. Whatever. I actually caved in and bought another 4 pack of this a couple of months later just to see, and it was pretty good.
A couple of months ago, I had a similar experience with Sweetwater IPA. I love this beer, but I got a bad six pack and told them about it. Again, not expecting anything, just trying to let them know. Again, lip service.
Today, in one of my frequent brewpubs here in Nashville, I ordered a beer from their rotating cask, because I like what usually shows up there. I know what to expect. This time there was nothing wrong with the taste, just zero carbonation. Not light carbonation, it was cold, dead, flat. Just like when you pull an FG sample from your secondary. Once again, lip service, and they kept serving the same crap.
What is up with this attitude?
A couple of months ago, I had a similar experience with Sweetwater IPA. I love this beer, but I got a bad six pack and told them about it. Again, not expecting anything, just trying to let them know. Again, lip service.
Today, in one of my frequent brewpubs here in Nashville, I ordered a beer from their rotating cask, because I like what usually shows up there. I know what to expect. This time there was nothing wrong with the taste, just zero carbonation. Not light carbonation, it was cold, dead, flat. Just like when you pull an FG sample from your secondary. Once again, lip service, and they kept serving the same crap.
What is up with this attitude?